London - Restaurant Supervisor

Harry's Dolce Vita; Greater London; Hybrid; GBP 19,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Career development program

Extra holidays

Staff discount

Gift vouchers

Refer a friend bonus

Retail discounts

Guaranteed hours

Job summary

The Ivy Collection is seeking a Restaurant Supervisor in London to join its dynamic team. You will help run smooth service, maintain high standards, and train staff, ensuring guests receive exceptional hospitality.

With at least 1 year in a supervisory role, you will bring a professional approach to service excellence, thrive under pressure, and be a true team player. The role offers competitive hourly pay with Tronc and minimum 20 hours per week.

Qualifications

• 1+ years’ experience in Restaurant Supervisor role.
• Professional approach to service excellence.
• Good team collaboration and communication.

Responsibilities

• Ensure seamless running of the restaurant with efficient guest service.
• Maintain standards and anticipate guest needs; build strong relationships with staff and kitchen.
• Provide training and development for the department; report to Restaurant Manager.

Skills

Customer service

Team player

Solution-driven

Job description

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, creating an inviting atmosphere that transports guests to the very heart of Italy.

We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager.

About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.