London Live-Event & Linux Systems Engineer

Canonical; Greater London; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

40 days leave

Learning budget USD 2000

Bi-annual reviews

Travel opportunities

Wellness platform

Bonus/commission

Job summary

Canonical in London is seeking a versatile Linux and cloud support engineer to own the office technology stack, manage live event productions, and resolve customer issues from first contact to resolution.

The role blends systems administration with on-site AV, live event operations, and collaboration with engineering to translate fixes into customer outcomes. A strong curiosity for audio/video and calm under pressure are essential.

Qualifications

• Exceptional written and spoken English.
• An undergraduate degree in a technical subject or a compelling narrative about an alternative path.
• A builder's streak: something you've set up or run for others on a deadline.
• AV curiosity: real interest in audio, video and live production, or a clear appetite to learn it.
• Composure and care: you like helping people and stay calm in high-stakes moments.
• A track record of going above and beyond for teams or customers.
• Hands-on experience supporting Linux systems, plus virtualization or cloud (KVM, OpenStack), containers (Docker, LXD/LXC, Kubernetes), storage or networking, or related technologies.
• A troubleshooting mindset (logs, stack traces, OS and application-level causes) and programming fundamentals in any language.

Responsibilities

• Own the London office's technical state (network, devices, meeting spaces, AV) and onboard new colleagues.
• Run technology for events and customer demos from setup to tear-down, coordinating external crew for larger events.
• Own cases end to end via ticketing, remote sessions, and live conversations with engineering teams to deliver customer outcomes.
• Understand the Ubuntu development process well enough to provide realistic timelines for fixes.
• Write and maintain knowledge base articles to share lessons learned.

Skills

Linux systems

Cloud virtualization

Docker

Kubernetes

OpenStack

Networking basics

Troubleshooting

Programming basics

Education

Undergraduate degree in technical subject

Tools

LXD/LXC

Job description

Canonical in London is seeking a versatile Linux and cloud support engineer to own the office technology stack, manage live event productions, and resolve customer issues from first contact to resolution.

The role blends systems administration with on-site AV, live event operations, and collaboration with engineering to translate fixes into customer outcomes. A strong curiosity for audio/video and calm under pressure are essential.