London City Lead: Drive Multi-Site Growth & Experience

infinitSpace; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Company equity package

Commission structure

Company pension scheme

25 days annual leave

Birthday leave

Career development opportunities

Perkbox access

Employee Assistance Programme (EAP)

Regular team and community events

Phone allowance

Job summary

InfinitSpace is seeking a London City Lead to drive the commercial, operational and experiential performance of our London portfolio, including Dublin. You will lead and develop the Community Managers across locations, ensuring each building delivers on financial, customer and member experience goals.

Reporting to the Community Director, you will partner with Sales, Finance, Real Estate and HR to optimize revenue, occupancy, renewals and retention, while building a high‑performing leadership

Qualifications

• 7+ years in flexible workspace, hospitality, CRE, multi-site operations or similar customer-facing environments.
• Proven experience leading managers across multiple teams or locations.
• Strong financial acumen with experience in P&L ownership, budgets and forecasting.

Responsibilities

• Lead, coach and develop the London Community Managers and Senior Community Managers.
• Own overall commercial performance across the London portfolio, including revenue, occupancy, renewals and retention.
• Maintain oversight of operational performance across all London locations and ensure safety and service standards.
• Identify development opportunities and drive portfolio-wide improvements.

Skills

Leadership

Multi-site management

Stakeholder management

Commercial growth

P&L ownership

Forecasting

People development

Job description

InfinitSpace is seeking a London City Lead to drive the commercial, operational and experiential performance of our London portfolio, including Dublin. You will lead and develop the Community Managers across locations, ensuring each building delivers on financial, customer and member experience goals.

Reporting to the Community Director, you will partner with Sales, Finance, Real Estate and HR to optimize revenue, occupancy, renewals and retention, while building a high‑performing leadership