London Territory Leader: Growth, Ops & P&L

Passthekeys; Greater London; Hybrid; GBP 50,000 - 80,000; Full time

Benefits offered by this job

Hybrid Work Model

Performance-Based Bonus

Pension scheme with salary sacrifice

Enhanced maternity pay

22 days holiday + birthday day off

Job summary

Pass the Keys in London is seeking a Territory Manager to own the London territory's financial and commercial performance, drive growth, manage day-to-day operations, and lead a local team. You will build strategic sales initiatives, recruit and develop staff, and ensure excellent host and guest experiences while meeting ambitious KPIs.

You will lead market research, forge partnerships, manage listings, and ensure profitability through data-driven decision-making and effective leadership in a

Qualifications

• Proven experience in a management role with P&L responsibility.
• Strong background in sales with a demonstrable track record of meeting and exceeding targets.
• Exceptional leadership, communication, and negotiation skills, with experience in building and managing teams.
• Proficiency with CRM software (HubSpot preferred) and the Google Workspace suite.
• Highly analytical and data-driven, with the ability to solve complex problems effectively.
• A self-starting, entrepreneurial mindset with the ability to work autonomously in a fast-paced environment.

Responsibilities

• Develop and execute a comprehensive growth plan to establish and expand our market presence.
• Own the territory's P&L, with accountability for driving revenue growth and ensuring profitability.
• Lead monthly and quarterly business reviews, reporting on performance and strategic initiatives.
• Recruit, train, and develop a high-performing local team as the market scales.
• Conduct continuous market research and competitor analysis to identify opportunities and inform strategy.
• Drive the end-to-end sales process to build a robust pipeline and sign new Hosts.
• Attend property viewings, prepare compelling quotes, and manage all sales activities within HubSpot CRM.
• Forge and nurture strategic local partnerships to generate new business and enhance brand reputation.
• Approve new property listings, ensuring they meet quality standards and brand guidelines.
• Deliver an exceptional host and guest experience, maintain high service standards and satisfaction.
• Oversee all day-to-day operations, ensuring smooth on-the-ground team performance.
• Proactively manage host accounts, including resolving payments and financial queries.

Job description

Pass the Keys in London is seeking a Territory Manager to own the London territory's financial and commercial performance, drive growth, manage day-to-day operations, and lead a local team. You will build strategic sales initiatives, recruit and develop staff, and ensure excellent host and guest experiences while meeting ambitious KPIs.

You will lead market research, forge partnerships, manage listings, and ensure profitability through data-driven decision-making and effective leadership in a