Logistics Operations Manager

Unternehmensgruppe Theo Müller; Market Drayton; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Up to 15% annual bonus

Life Assurance 4x

Car allowance or company car

Private medical insurance for partner

25 days holiday + bank holidays

Job summary

Müller in Market Drayton is seeking a Logistics Operations Manager to lead the Logistics team at Market Drayton Depot. You will oversee rota planning, staffing and cost control, while driving KPI attainment and customer service excellence.

The role requires senior-level transport operations experience, strong leadership and excellent communication. It offers a full-time permanent contract with a comprehensive benefits package.

Qualifications

• Proven experience in senior-level transport operations and management.
• Strong leadership, coaching, and people management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with data-driven decision making.

Responsibilities

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage depot operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and OGSM targets.
• Drive customer service excellence for internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Conduct performance reviews, training and disciplinary procedures.
• Drive an inclusive culture and promote wellbeing, diversity and inclusivity at site level.

Skills

Leadership

Communication

Analytical thinking

ICT proficiency

Data-driven decisions

Education

GCSEs (A–C)

CPC Transport Manager

IOSH Certification

Dairy/logistics experience

Job description

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Department: Logistics & Supply Chain & Transport

Location: Market Drayton, ENG, GB, TF9 3UY

We are seeking a dynamic and experienced Logistics Operations Manager to lead our Logistics team in Market DraytonDepot. You’ll lead a high-performing team, drive continuous improvement, and ensure compliance with all legal and safety standards.

• Location: Market Drayton Depot (TF9 3UY)
• Contract:Full Time/Permanent
• Shift: Monday-Friday (40 hours)

Operations ManagerKey Responsibilities;

• Lead and develop a high-performing logistics team.
• Ensure compliance with Health & Safety and Environmental Management Systems.
• Manage depot operations, including rota planning, staffing, and cost control.
• Deliver against KPIs and OGSM targets.
• Drive customer service excellence for both internal and external stakeholders.
• Identify and implement cost-saving initiatives.
• Ensure legal compliance for drivers and vehicles.
• Conduct performance reviews, training, and disciplinary procedures.
• Drive an inclusive culture and ensure Wellbeing, diversity and Inclusivity events are actively promoted at site level.

What We’re Looking For;

• Proven experience in senior-level transport operations.
• Strong leadership, coaching, and people management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with a proactive approach to problem-solving.
• ICT proficiency and data-driven decision-making skills.

Qualifications

• Minimum 5 GCSEs (A–C or equivalent)
• Licence CPC Certification to Transport manager certificate of professional Competence.
• IOSH Certification
• Experience in milk or food logistics
• Familiarity with unionized environments (e.g., USDAW)

Why Join Us?

You’ll be part of a forward-thinking logistics team within a leading dairy business, where innovation, teamwork, and excellence are at the heart of everything we do. If you’re ready to take ownership, inspire others, and make a real impact—this is the role for you.

In return for your dedication and leadership, we offer a range of benefits designed to support your wellbeing and professional growth;

• Up to 15% annual bonus
• 4 x Life Assurance policy
• £550 Car Allowance or Company Car
• Partner Private Medical Insurance
• 25 days holiday plus bank holidays (rising with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme(matched up to 8%)
• Exclusive access to Müller Rewards, offering a variety of online and in-store discounts
• Business Supplied IT Equipment
• Concessionary products
• Career Progression and Development Opportunities
• Free parking

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.