Logistics Operations Leader: Scale, Safety & Service

Octopus Energy Ltd; Sheffield; On-site; GBP 55,000 - 75,000; Full time

Job summary

Octopus Energy Ltd is seeking a passionate Logistics Operations Manager in the UK to lead a site’s warehouse, inventory and transport functions. You will build and develop a high-performing team, champion safety and drive continuous improvement to deliver reliable service and exceptional customer experiences.

The role emphasizes accountability, KPI delivery, cost control and cross-functional collaboration with planning, procurement and field services to support scalable growth.

Qualifications

• Proven experience leading large operational teams in logistics.
• Strong leadership and people-development skills.
• Experience managing warehouse, inventory and transport operations.
• Excellent communication and stakeholder management.
• Commitment to safety and continuous improvement.

Responsibilities

• Build, lead and develop a diverse team across warehouse, inventory, transport and operational support functions.
• Create a culture of accountability, engagement and continuous improvement.
• Coach, mentor and develop leaders and team members.
• Support recruitment, onboarding, succession planning and talent development.
• Take full operational responsibility for the safe and efficient running of the site.
• Deliver against KPIs including service, productivity, inventory accuracy, quality, cost and customer satisfaction.
• Ensure all operational activities are executed efficiently while maintaining exceptional service standards and reducing waste.
• Manage site budgets and resources to maximise operational effectiveness and value.
• Lead a safety-first culture where every colleague goes home safely every day.
• Ensure full compliance with health and safety legislation, transport regulations, company policies and industry standards.
• Drive proactive risk management, incident prevention and continuous improvement of safety performance.
• Maintain excellent standards of housekeeping, site organisation and operational discipline.
• Lead and embed operational improvement and change initiatives that support growth, scalability and customer satisfaction whilst bringing the teams on the journey to ensure changes are implemented successfully and sustainably.
• Use data, reporting and performance metrics to inform decisions and drive measurable improvements.
• Work closely with third-party logistics partners to drive outstanding service, improve efficiency, optimise costs and continuously raise the bar for operational performance, ensuring our customers receive a brilliant experience every time.

Job description

Octopus Energy Ltd is seeking a passionate Logistics Operations Manager in the UK to lead a site’s warehouse, inventory and transport functions. You will build and develop a high-performing team, champion safety and drive continuous improvement to deliver reliable service and exceptional customer experiences.

The role emphasizes accountability, KPI delivery, cost control and cross-functional collaboration with planning, procurement and field services to support scalable growth.