Logistics Customer Support Specialist

Jobtailor; England; On-site; GBP 22,000 - 28,000; Full time

Job summary

Jobtailor is seeking a customer service professional to support clients in the logistics industry. The role involves responding to inquiries, resolving issues, and working with teammates to improve service delivery.

You will also maintain accurate records of customer interactions and help ensure smooth logistics operations. Ideal candidates have at least 1 year of customer service experience, strong communication skills, and familiarity with logistics or transport.

Qualifications

• 1+ years of experience in customer service.
• Strong communication skills.
• Ability to handle customer inquiries and resolve issues.
• Experience with logistics or transport industry preferred.

Responsibilities

• Provide excellent customer service to clients in the logistics sector.
• Handle inquiries and resolve issues in a timely manner.
• Collaborate with team members to improve service delivery.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Issue resolution

Logistics knowledge

Team collaboration

Job description

Jobtailor is seeking a customer service professional to support clients in the logistics industry. The role involves responding to inquiries, resolving issues, and working with teammates to improve service delivery.

You will also maintain accurate records of customer interactions and help ensure smooth logistics operations. Ideal candidates have at least 1 year of customer service experience, strong communication skills, and familiarity with logistics or transport.