Logistics & Customer Support - Operations Agent (Long-Term)

Barker Ross Group; Dartford; On-site; GBP 19,000 - 22,000; Full time

Job summary

The Barker Ross Group is seeking a reliable and detail‑oriented administrator for a long‑term role in Dartford. You will handle customer enquiries, investigate shipments, and manage failed deliveries while updating internal systems.

Ideal candidates are computer confident, able to work independently, and communicate well with drivers and customers. 40 hours per week, Monday to Friday, with AM/PM shifts available.

Qualifications

• Proficiency with computers and new systems.
• Strong attention to detail and data accuracy.
• Comfortable handling data and emails.

Responsibilities

• Dealing with customer enquiries.
• Investigating shipments.
• Managing failed deliveries and collections.
• Data entry and updating internal systems.
• Communicating with drivers, customers and other stations.
• Following processes and ensuring information is accurate.
• Working to deadlines in a busy environment.

Skills

Computer literacy

Attention to detail

Data handling

Independent worker

Communication skills

Team player

Job description

The Barker Ross Group is seeking a reliable and detail‑oriented administrator for a long‑term role in Dartford. You will handle customer enquiries, investigate shipments, and manage failed deliveries while updating internal systems.

Ideal candidates are computer confident, able to work independently, and communicate well with drivers and customers. 40 hours per week, Monday to Friday, with AM/PM shifts available.