Logistics Customer Service & Admin Specialist

Aligra Personnel Ltd; Corringham; On-site; GBP 45,847,000 - 55,016,000; Full time

Job summary

Aligra Personnel Ltd at London Gateway is seeking a Customer Service Operative to deliver outstanding service in a fast-paced logistics environment. The role blends customer-facing duties with essential administrative tasks and reports to a busy operations team.

You will handle inquiries, resolve issues, and maintain accurate records while collaborating with internal and external partners. Experience in logistics or supply chain is a plus, with strong IT skills and a proactive mindset.

Qualifications

• Strong communication skills.
• Previous experience in customer service or administrative roles, preferably within logistics or supply chain sectors.
• Good IT skills, including Microsoft Office (Excel, Word, Outlook)

Responsibilities

• Providing excellent customer service via phone, email, and face-to-face interactions
• Handling enquiries, resolving issues, and ensuring customer satisfaction at all times
• Managing data entry and administrative tasks with accuracy and attention to detail
• Coordinating with internal teams and external partners to support smooth logistics operations
• Maintaining up-to-date records and preparing reports as required
• Supporting daily operational tasks to help meet service level agreements

Skills

Communication skills

Teamwork

Multitasking

Punctuality

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Aligra Personnel Ltd at London Gateway is seeking a Customer Service Operative to deliver outstanding service in a fast-paced logistics environment. The role blends customer-facing duties with essential administrative tasks and reports to a busy operations team.

You will handle inquiries, resolve issues, and maintain accurate records while collaborating with internal and external partners. Experience in logistics or supply chain is a plus, with strong IT skills and a proactive mindset.