Logistics Coordinator

MacGregor Black; Wigan; On-site; GBP 26,000 - 32,000; Full time

Job summary

MacGregor Black is partnering with a leading consumer goods business to recruit a Logistics Co-ordinator based in Wigan. The role connects factory production with customer delivery across domestic and international markets, owning the shipping process end to end from carrier negotiation and documentation through to problem resolution.

The successful candidate will thrive in a fast-paced, structured environment, taking ownership when issues arise and ensuring speed and accuracy to enhance

Qualifications

• 2+ years' experience in shipping, logistics, or coordination.
• Advanced Excel skills and shipping software experience.
• Proactive, ownership-focused problem-solving approach.
• Strong organisational and prioritisation abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Coordinate daily outbound shipments, domestic and international, across multiple carriers and freight forwarders.
• Prepare and verify shipping documentation (invoices, packing lists, origin certificates, customs declarations).
• Act as primary point of contact for carrier representatives, negotiating rates and resolving issues.
• Monitor shipments in transit and provide tracking updates to internal stakeholders; address delays.
• Liaise with overseas teams and factories to schedule pickups and support fulfilment operations.
• Audit freight bills, manage logistics budget, identify opportunities to reduce costs.
• Investigate and resolve shipping delays, lost packages, damage, and customs holds.
• Maintain accurate shipping records in internal systems and portals.

Skills

Advanced Excel

Shipping software

Proactive problem-solving

Communication skills

Organisation

Tools

FedEx Ship Manager

UPS WorldShip

Job description

Do you have over 2 years' experience in shipping, logistics, or coordination roles?

Do you have advanced Excel skills and experience with shipping software?

Do you have a proactive, problem-solving attitude and take ownership of issues before they escape?

MacGregor Black is partnering with a leading consumer goods business on the search for a Logistics Co-ordinator based in Wigan.

This is a pivotal role at the centre of the supply chain, connecting factory production with customer delivery across domestic and international markets. The successful candidate will own the shipping process end to end from carrier negotiation and documentation through to problem resolution in a business where speed and accuracy directly affect customer experience. It's a role suited to someone who enjoys structure, moves fast, and takes ownership when things go wrong.

Key Responsibilities:

• Coordinate daily outbound shipments, domestic and international, across multiple carriers and freight forwarders
• Prepare and verify shipping documentation, including commercial invoices, packing lists, certificates of origin, and customs declarations
• Act as the primary point of contact for carrier representatives, negotiating rates and resolving service issues
• Monitor shipments in transit and provide tracking updates to internal stakeholders, addressing delays and exceptions as they arise
• Liaise with overseas teams and factories to schedule pickups, confirm order accuracy, and support fulfilment operations
• Audit freight bills, manage the logistics budget, and identify opportunities to reduce shipping costs without compromising service
• Investigate and resolve shipping issues, including delays, lost packages, damage, and customs holds
• Maintain accurate shipping records using internal systems and customer portals

What We're Looking For:

• 2+ years' experience in shipping, logistics, or coordination, ideally within consumer goods, e-commerce, or retail
• Working knowledge of domestic and international shipping regulations, customs documentation, and Incoterms
• Proficiency in Microsoft Excel and shipping software (e.g. FedEx Ship Manager, UPS WorldShip)
• Strong organisational skills, with the ability to manage multiple priorities and deadlines
• Excellent verbal and written communication skills
• A proactive, self-starting approach to problem-solving

For more information, contact Jordan Molloy.