Logistics Agent

Calor Gas Ltd; Newbury; On-site; GBP 24,000 - 29,000; Full time

Job summary

Calor Gas Ltd in Newbury is seeking a Customer Service driven Logistics Agent to uphold safety, manage inventory and support transport planning through customer master data management. You will handle calls, place orders in SAP, and work with Salesforce to resolve queries while ensuring stock accuracy and timely deliveries.

We value an experienced, team-oriented administrator with strong Microsoft Office skills, SAP, Salesforce, and Tru Tac knowledge, committed to a proactive health and safety

Qualifications

• Customer-focused logistics role requiring strong admin and data handling.
• Experience using SAP for order placement and stock control is preferred.
• Familiarity with Salesforce for customer interaction and data management.
• Proactive safety mindset and ability to work in a team.

Responsibilities

• Support site management with inventory, safety, and transport planning.
• Place orders in SAP and manage inbound/outbound calls for orders and info.
• Verify and record stock, conduct counts, and maintain accurate master data.
• Assist drivers with daily routes and loading sheets; monitor via Telematics.

Skills

Customer service

Administration

MS Office

Salesforce

SAP

Tru Tac

Teamwork

Detail oriented

Tools

Te lematics

Job description

Location: Newbury

Salary: £26,228 (Per Annum)

Hours: 5 days per week (covering Monday-Friday)

Contract Type: Full Time / Permanent

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.

We are looking to recruit a Customer Service driven Logistics Agent for our site in Newbury.

Responsibilities

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
• Contribute to a safety-first operation and drive towards an incident free workplace.
• Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
• Place orders on system for delivery/collection using SAP.
• Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
• Receipt stock in/out received in barrels.
• Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
• Raise and receipt Purchase orders and ensure correct stock levels are maintained.
• Review daily aborts, cancels, and fill returns.
• Support drivers in reviewing daily runs, printing loading sheets and manifests.
• Track our drivers through Telematics system.
• General housekeeping.

Do You/are You

• An experienced Customer Service/Driven professional with a positive attitude.
• An administrator with excellent organisational skills.
• Able to work well in a team supporting colleagues and sharing best practice.
• Committed and flexible to meet business demands.
• Able to take Personal Ownership of tasks, especially safety.
• Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
• Articulate with good attention to detail.

At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.

We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.