Logistics Agent

Calor Gas Ltd.; Bury St Edmunds; On-site; GBP 21,000 - 27,000; Full time

Job summary

Calor Gas Ltd. in the UK is seeking a Logistics Agent to manage site operations at Saxham, Bury St Edmunds, and to support transport planning with strong customer service. The role requires attention to stock, safety, and data accuracy across SAP and Salesforce platforms.

You will work within a team to ensure compliance, timely order processing, and efficient delivery and collection activities, contributing to a reliable and customer-focused operation.

Qualifications

• Experienced customer service professional with a positive attitude.
• Excellent organisational skills and ability to multitask.
• Strong teamwork and willingness to share best practice.
• Able to take ownership of tasks, especially safety.
• Experience using Salesforce, SAP and Tru Tac is desirable.
• Attention to detail and clear communication are essential.

Responsibilities

• Support site management in compliance, inventory, finance, health and safety, and transport.
• Contribute to a safety-first operation and drive towards an incident free workplace.
• Proactively undertake Health & Safety walkabouts, log observations and close actions.
• Place orders on the system for delivery/collection using SAP.
• Take inbound/outbound calls for orders, queries, and information via Salesforce.
• Receipt stock in/out and enter stock counts on the system.
• Inventory stock control and physical stock counts; maintain records.
• Raise and receipt Purchase orders to maintain stock levels.
• Review daily aborts, cancels and returns.
• Assist drivers with daily runs, loading sheets and manifests.
• Track drivers through Telematics system.

Skills

Customer service

Organisational skills

Team player

Attention to detail

Safety awareness

Communication skills

Tools

Salesforce

SAP

Tru Tac

Microsoft Office

Job description

As the leading player in the UK LPG market, things rarely stand still at Calor, where an innovative and best-practice management culture naturally leads to varied and exciting employment opportunities. Find out more about our exciting and varied opportunities.
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Employment Type

• FTC / Temporary 1

Location

• Bury St Edmunds 1

Job Function

• Logistics 1

Logistics Agent

Location: Bury St Edmunds Saxham

Hours: 5 days per week (covering Monday-Friday)

Contract Type: Full Time / Permanent

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.

We are looking to recruit a Customer Service driven Logistics Agent for our site in Saxham.

Responsibilities:

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
• Contribute to a safety-first operation and drive towards an incident free workplace.
• Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
• Place orders on system for delivery/collection using SAP.
• Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
• Receipt stock in/out received in barrels.
• Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
• Raise and receipt Purchase orders and ensure correct stock levels are maintained.
• Review daily aborts, cancels, and fill returns.
• Support drivers in reviewing daily runs, printing loading sheets and manifests.
• Track our drivers through Telematics system.

Do you/are you:

• An experienced Customer Service/Driven professional with a positive attitude.
• An administrator with excellent organisational skills.
• Able to work well in a team supporting colleagues and sharing best practice.
• Committed and flexible to meet business demands.
• Able to take Personal Ownership of tasks, especially safety.
• Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
• Articulate with good attention to detail.

At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.

We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.

Advertised: 08 Sep 2026 GMT Daylight Time
Applications close: 08 Oct 2026 GMT Daylight Time