Logistics Agent

Calor Gas Ltd; Crawley; On-site; GBP 26,000 - 28,000; Full time

Job summary

Calor Gas Ltd. in Crawley is seeking a Customer Service driven Logistics Agent to uphold site safety standards, manage inventory and assist transport planning through master data management. The role requires strong customer service skills across multiple channels.

You will work in a team to support compliance, stock control and order processing in SAP, with daily calls to customers and drivers, plus accurate data entry in Salesforce and Tru Tac.

Qualifications

• Experienced in customer service with a positive attitude.
• Organised administrator with strong time-management.
• Able to work well in a team and share best practices.
• Committed and flexible to meet business demands.
• Able to take ownership of tasks, especially safety.
• Proficient with Microsoft Office, Salesforce, SAP and Tru Tac.

Responsibilities

• Support site management in compliance obligations, inventory, finance, health & safety, and transport.
• Contribute to a safety-first operation and drive towards an incident-free workplace.
• Undertake safety walkabouts and address actions promptly.
• Place orders via SAP and manage inbound/outbound calls for orders.
• Assist drivers with daily runs, loading sheets and manifests.
• Track drivers through Telematics and maintain stock counts.
• Raise and receipt purchase orders to maintain stock levels.
• Review daily aborts, cancels and returns.
• Provide general housekeeping and data entry accuracy.

Skills

Customer service

Administration

Teamwork

MS Office

Salesforce

SAP

Tru Tac

Tools

SAP

Salesforce

Tru Tac

MS Office

Job description

Location: Crawley

Salary: £26,228 (Per Annum)

Hours: 5 days per week (covering Monday-Friday)

Contract Type: Full Time / Permanent

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.

We are looking to recruit a Customer Service driven Logistics Agent for our site in Crawley.

Responsibilities

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.


• Contribute to a safety-first operation and drive towards an incident free workplace.


• Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.


• Place orders on system for delivery/collection using SAP.


• Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.


• Receipt stock in/out received in barrels.


• Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.


• Raise and receipt Purchase orders and ensure correct stock levels are maintained.


• Review daily aborts, cancels, and fill returns.


• Support drivers in reviewing daily runs, printing loading sheets and manifests.


• Track our drivers through Telematics system.


• General housekeeping.

Do You/are You

• An experienced Customer Service/Driven professional with a positive attitude.


• An administrator with excellent organisational skills.


• Able to work well in a team supporting colleagues and sharing best practice.


• Committed and flexible to meet business demands.


• Able to take Personal Ownership of tasks, especially safety.


• Experienced in Microsoft office, Salesforce, SAP and Tru Tac.


• Articulate with good attention to detail.

If you want to see more about our benefits and the business, please visit our Careers page - https://www.calor.co.uk/about-us/careers

At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.

We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future. We encourage all members of our community to join us on this journey, as we firmly believe that diversity and inclusion are essential for a better, brighter tomorrow.