Logistics Agent

Calor Gas Ltd.; Newbury; On-site; GBP 24,000 - 29,000; Full time

Job summary

Calor Gas Ltd. in Newbury is seeking a Logistics Agent to support inventory, safety, and transport planning. The role involves handling customer orders, data management, and stock control on SAP and Salesforce, with a focus on accuracy and service quality.

The position emphasizes safety, teamwork, and proactive administration, with a 5-day week and permanent full-time contract. Salary is £26,228 per annum, reflecting UK market norms.

Qualifications

• Experience in delivering high-quality customer service.
• Excellent administrative and organisational abilities.
• Able to work well in a team and adapt to business needs.
• Proactive about safety and regulatory requirements.

Responsibilities

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
• Contribute to a safety-first operation and drive towards an incident free workplace.
• Proactive Health & Safety by site walkabouts and recording observations; ensure actions are closed.
• Place orders on system for delivery/collection using SAP.
• Handle inbound/outbound calls for orders, queries, and information using Salesforce.
• Receive and record stock, perform counts, and enter counts into system.
• Raise and receipt Purchase orders and maintain stock levels.
• Review daily aborts, cancels, and returns.
• Assist drivers by reviewing runs and printing loading sheets.
• Monitor drivers via Telematics system.
• General housekeeping.

Skills

Customer service

Administration

Organisational skills

Teamwork

Safety ownership

Tools

SAP

Salesforce

Tru Tac

Microsoft Office

Job description

Logistics Agent

Location: Newbury

Salary: £26,228 (Per Annum)

Hours: 5 days per week (covering Monday-Friday)

Contract Type: Full Time / Permanent

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.

We are looking to recruit a Customer Service driven Logistics Agent for our site in Newbury.

Responsibilities:

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
• Contribute to a safety-first operation and drive towards an incident free workplace.
• Proactive approach to Health & Safety Management by undertaking site daily walkabouts, identifying Safety Observations, Near Misses and ensuring any actions raised are dealt with in timely fashion.
• Place orders on system for delivery/collection using SAP.
• Take Inbound/outbound calls for customer orders, queries, and general information, utilizing Salesforce programme.
• Receipt stock in/out received in barrels.
• Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
• Raise and receipt Purchase orders and ensure correct stock levels are maintained.
• Review daily aborts, cancels, and fill returns.
• Support drivers in reviewing daily runs, printing loading sheets and manifests.
• Track our drivers through Telematics system.
• General housekeeping.

Do you/are you:

• An experienced Customer Service/Driven professional with a positive attitude.
• An administrator with excellent organisational skills.
• Able to work well in a team supporting colleagues and sharing best practice.
• Committed and flexible to meet business demands.
• Able to take Personal Ownership of tasks, especially safety.
• Experienced in Microsoft office, Salesforce, SAP and Tru Tac.
• Articulate with good attention to detail.

At Calor, we are committed to fostering a diverse and inclusive environment where everyone feels valued, respected, and empowered. We believe that our differences make us stronger, and embracing diversity is not only the right thing to do, but it also drives innovation and success.

We understand that building an inclusive business is an ongoing journey, and we are dedicated to continually learning, evolving, and challenging ourselves to create a more equitable and inclusive future.