Logistics Administrator - Expediting - Brighton

Paterson Simons & Co.; Brighton; On-site; GBP 27,000 - 28,000; Full time

Job summary

Paterson Simons & Co. in Brighton is seeking a detail-oriented Logistics Administrator - Expediting to manage expediting end-to-end and ensure on-time delivery while keeping high service standards.

You will coordinate with suppliers, internal teams and customers, track shipments, manage orders from receipt to packing list, and help identify process improvements. This role is office-based in Brighton with a competitive salary.

Qualifications

• Strong background in customer service; logistics experience is a bonus.
• Excellent communication and problem-solving skills.
• Proficiency in Microsoft Excel and Office 365.
• Detail-oriented, organised, and able to manage multiple priorities.
• Able to work under pressure and collaborate with multiple teams.
• Familiarity with CRM systems and logistics tracking tools is desirable.

Responsibilities

• Manage and monitor customer orders from receipt to packing list delivery
• Coordinate with suppliers, internal teams, and customers to resolve any issues
• Track shipments and maintain up-to-date order status
• Communicate proactively with customers about order progress and delivery timelines
• Analyse delays and backorders to identify opportunities for process improvement
• Ensure accuracy in documentation and purchase order processing

Skills

Customer service

Logistics

Communication

Excel

Office 365

CRM systems

Logistics tracking tools

Tools

CRM systems

Logistics tracking tools

Excel

Job description

Job Title: Logistics Administrator - Expediting
Location: Brighton (Office Based)
Salary: £27,000- 28,000 per annum
Job Type: Full-Time, Permanent

Join Our Team!
Are you a detail-oriented logistics professional with a passion for customer service and supply chain coordination? We are looking for a Logistics Administrator - Expediting to join our team in Brighton. In this role, you’ll manage the end-to-end expediting process to ensure timely delivery of customer orders while maintaining exceptional service standards.

What You’ll Do:

• Manage and monitor customer orders from receipt to packing list delivery
• Coordinate with suppliers, internal teams, and customers to resolve any issues
• Track shipments and maintain up-to-date order status
• Communicate proactively with customers about order progress and delivery timelines
• Analyse delays and backorders to identify opportunities for process improvement
• Ensure accuracy in documentation and purchase order processing

What We’re Looking For:

• Strong background in customer service - logistics experience is a plus
• Excellent communication and problem-solving skills
• High level of proficiency in Microsoft Excel and Office 365
• Detail-oriented, organised, and capable of managing multiple priorities
• Able to work well under pressure and collaborate effectively with different teams
• Familiarity with CRM systems and logistics tracking tools is desirable

Why Join Us?

• Competitive salary of £27,000 - £28,000 per annum
• Supportive and collaborative office environment
• Opportunities for personal development and training
• Be part of a company that values proactive thinking and continuous improvement