Logistics Admin Assistant

Crem Recruitment; Mildenhall; On-site; GBP 17,000 - 18,000; Part time

Benefits offered by this job

Full training provided

Job summary

Crem Recruitment is seeking a Logistics Admin Assistant in Mildenhall to support sales and logistics teams. You will process customer orders, respond to queries, and help schedule deliveries. Full training will be provided, and the role offers a temporary-to-permanent pathway and steady hours.

The position emphasizes a practical, customer-focused approach and learning company systems, with Monday–Friday hours and a starting hourly rate of £12.71–£13.00.

Qualifications

• Excellent communication with customers and colleagues.
• Strong attention to detail in data entry and records.
• Willingness to learn new systems and processes.
• Reliable and hardworking with a can-do attitude.
• Basic computer skills and comfort with office software.

Responsibilities

• Process and update customer orders accurately.
• Respond to customer queries by phone and email.
• Support delivery scheduling and booking processes.
• Provide customers with timely updates on orders and deliveries.
• Maintain accurate records in internal systems and data entry tasks.
• Assist the wider office and logistics team as needed.

Skills

Communication skills

Attention to detail

Learns new systems

Reliability

Basic computer skills

Job description

Logistics Admin Assistant

Location: Mildenhall, Suffolk

Pay: £12.71 - £13.00 per hour

Hours: Monday to Friday, 39.5 hours per week

Job Type: Temporary to Permanent

Are you looking for an opportunity to start your career within administration and logistics?

We are currently recruiting for a Logistics Admin Assistant to join a busy and friendly sales and logistics team based in Mildenhall.

This role would suit someone looking to begin their career within administration and logistics. Previous office experience is not essential, we are looking for someone with the right attitude, willingness to learn and a good approach to customer service.

Full training will be provided for the right person, including support with company systems and processes.

The Role

You will work closely with the sales, customer service and transport teams, helping to ensure customer orders are processed smoothly and deliveries are communicated accurately.

Key Responsibilities

• Processing and updating customer orders
• Responding to customer queries via telephone and email
• Supporting delivery scheduling and booking processes
• Providing customers with updates regarding orders and deliveries
• Maintaining accurate records and updating internal systems
• Carrying out general administration and data entry tasks
• Supporting the wider office and logistics team when required

About You

We are looking for someone who is reliable, organised and keen to learn.

You will ideally have:

• Good communication skills and confidence speaking with customers
• Strong attention to detail and good organisational skills
• A reliable and hardworking approach
• The ability to learn new systems and processes
• A willingness to support the wider team
• Basic computer skills

Previous administration, customer service or office experience would be helpful but is not essential.

Working Hours

Monday to Thursday: 8:30am - 5:00pm

Friday: 8:30am - 4:30pm

(30-minute unpaid lunch break)

Benefits

• £12.71 - £13.00 per hour
• Full training provided
• Temporary to permanent opportunity
• Opportunity to develop skills within logistics and administration
• Monday to Friday working hours

This vacancy is available for an immediate start and interviews will be arranged following shortlisting by Crem Recruitment, who are acting as an employment business in relation to this role.