Location Manager – Domiciliary Care Agency

Tender Healthcare Consulting Ltd; Long Sutton; On-site; GBP 42,000 - 62,000; Full time

Job summary

Tender Healthcare Consulting Ltd in Long Sutton, Lincolnshire, seeks an experienced Location Manager to lead the day-to-day running of a CQC registered domiciliary care service. You will ensure safe, person-centred care in clients' homes and support staff with structure and accountability.

You will work with the Registered Manager, care coordinators and field staff to maintain compliance, drive service growth, and build relationships with clients, families, commissioners and local professionals.

Qualifications

• Essential: Previous experience in domiciliary care or adult social care management/supervision.
• Essential: Understanding of CQC regulations and quality standards.
• Essential: Experience supervising or coordinating care staff.
• Essential: Strong communication, organisation and problem-solving skills.
• Essential: Ability to manage rotas, care delivery risks and day-to-day operational issues.
• Essential: Full UK driving licence and access to a vehicle.
• Essential: Right to work in the UK.

Responsibilities

• Oversee daily operations of the domiciliary care service, ensuring care calls are planned, covered and delivered safely.
• Support care planning, risk assessments, reviews and quality monitoring with accurate records.
• Supervise and support care staff, conduct spot checks and performance conversations.
• Contribute to recruitment, onboarding, staff retention and workforce planning.
• Build trusted relationships with clients, families, professionals and commissioners and respond to concerns promptly.

Skills

Care management

Regulatory knowledge

Staff supervision

Communication

Rotas management

Driving licence

Education

Level 3 Health & Social Care

Level 5 Health & Social Care

Job description

Location: Long Sutton, Lincolnshire
Salary: Competitive, dependent on experience
Job Type: Part-time/Full-time, Permanent
Sector: Domiciliary Care / Homecare / Adult Social Care

We are looking for an experienced, organised and values-led Location Manager to oversee the day-to-day running of our CQC registered domiciliary care service based in Long Sutton, Lincolnshire.

This is an excellent opportunity for a confident care professional who understands the realities of community care and can lead a team with compassion, structure and accountability. The successful candidate will play a key role in ensuring that people receive safe, reliable and person-centred care in their own homes, while supporting care staff to deliver consistently high standards.

As Location Manager, you will be responsible for the smooth running of the local branch, working closely with the Registered Manager/Nominated Individual, care coordinators, senior carers and field staff. You will help maintain compliance with CQC requirements, support service growth, build positive relationships with clients and families, and ensure that care delivery reflects our values of compassion, respect, reliability and professionalism.

Key Responsibilities

You will oversee the daily operations of the domiciliary care service, ensuring care calls are planned, covered and delivered safely. You will support care planning, risk assessments, reviews and quality monitoring, making sure records are accurate, up to date and reflective of each client’s needs and preferences.

You will supervise and support care staff, including carrying out spot checks, competency observations, return-to-work meetings, supervisions and performance conversations where required. You will also contribute to recruitment, onboarding, staff retention and workforce planning to ensure the service has a reliable and well-supported care team.

A key part of the role will involve building trusted relationships with clients, families, local professionals and commissioners. You will respond to concerns promptly, support complaint resolution, monitor safeguarding risks and promote a culture where quality, dignity and safety are never compromised.

You will also support business development by helping the service grow sustainably, maintaining good local knowledge and ensuring that new packages of care are assessed and implemented safely.

Essential Requirements

1. 1. Previous experience in domiciliary care or adult social care management/supervision
2. 2. Good understanding of CQC regulations and quality standards
3. 3. Experience supervising or coordinating care staff
4. 4. Strong communication, organisation and problem-solving skills
5. 5. Ability to manage rotas, care delivery risks and day-to-day operational issues
6. 6. A full UK driving licence and access to a vehicle
7. 7. Right to work in the UK

Desirable

• * Level 3 or Level 5 qualification in Health and Social Care
• * Experience using electronic care planning or rostering systems
• * Experience supporting older people, people with dementia, and physical disabilities

Why Join Us?

You will be joining a growing care provider with a genuine commitment to delivering safe, compassionate and reliable care. We value managers who understand that good care starts with good leadership, stable staffing and respectful relationships with the people we support.

This role offers the opportunity to make a real impact locally, shape the culture of the service and be part of a team that wants to build a high-quality domiciliary care service in Long Sutton and the surrounding areas.