Locality Administrator | Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust; Maidenhead; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Flexible working options

27 days' annual leave rising with long

Excellent learning and career develop.

Free parking across Trust sites

Job summary

Berkshire Healthcare NHS Foundation Trust is seeking a Locality Administrator to support the smooth running of the Maidenhead service, on-site five days a week at Nicholsons House. The role requires initiative, excellent organisation and effective liaison with staff, external bodies and the public.

You will handle meetings, minutes, data entry, communications, and project support, with a focus on safeguarding confidential information and adhering to policy.

Qualifications

• NVQ3 or equivalent qualification/experience and knowledge of using various software programmes.
• Knowledge of admin/office procedures and CPD evidence
• Experience in a busy office or customer care environment performing admin duties
• Good interpersonal and communication skills; ability to empathise and support others; reporting skills
• Practical problem-solving ability
• Strong IT skills, including Outlook, MS Office, databases

Responsibilities

• Serve as central contact point across the service and maintain efficient office procedures.
• Plan and arrange internal or external meetings and events with arrangements.
• Attend meetings, transcribe minutes, distribute information timely.
• Ensure accurate data recording on electronic systems.
• Promote effective communication channels and manage telephone messages.
• Manage distribution of service user and staff communications.
• Support projects with administrative tasks.
• Reflect on personal development and engage in supervision.
• Align personal goals with Trust objectives.
• Comply with statutory policies and maintain health and safety.

Skills

Interpersonal communication

Reporting skills

IT skills

Office procedures knowledge

Problem solving

Education

NVQ3 or equivalent

Tools

Outlook

MS Office

Databases

Internet

Job description

Locality Administrator | Berkshire Healthcare NHS Foundation Trust

The postholder is expected to act on their own initiative on a daily basis to ensure the effective running of the service, prioritising their own workload as required.

The postholder is expected to liaise effectively and professionally with all levels of staff, external organisations and the public, dealing with confidential information in an appropriate manner.

The post is full time, working on site 5 days per week at Nicholsons House, Maidenhead.

• To be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures.
• Plan and arrange meetings and events which may be internal or external to the service, ensuring all necessary arrangements are made, such as room bookings, refreshments, etc.
• Attend designated meetings where the information may be complex and sensitive, taking and transcribing minutes. Distribute information prior to and after meetings in a timely way.
• Ensure the efficient and accurate recording of data on all electronic systems.
• Promote effective communication channels across the service, including procedures for answering telephones and taking messages. Report any faults with telephone equipment to relevant parties and monitor until any issues are resolved.
• Manage the distribution of service user and staff communications and information across the service as required.
• Support projects within the service by undertaking various administrative and clerical tasks.
• Reflect on own areas of development to support the administration team and engage in regular support and supervision meetings.
• Measure own personal goals and ensure they align to the wider Trust goals and strategic objectives.
• Comply with all statutory, legislative and local policies applicable to this post.
• Support and maintain health, safety and security across the service.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

The 'must haves' for this role:

• NVQ3 or equivalent qualification/experience or equivalent knowledge and experience of using a variety of software programmes/packages
• Knowledge of administration and/or office procedures and evidence of Continuing Professional Development (CPD)
• Previous knowledge and experience of working in a busy office and/or customer care environment, undertaking a full range of administrative duties
• Good interpersonal, communication and reporting skills Ability to empathise, be supportive and sensitive to the needs of others
• Ability to use a practical problem solving approach in everyday situations
• Good IT skills, with an ability to navigate around various systems and software packages, such as Outlook, MS Office, the internet and databases

For further information about the role, please see attached job description and person specification.

Your application is your opportunity to demonstrate to us how you meet the requirements of the role. We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it's important that examples and responses given in your supporting statement genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.

In addition to explaining how you meet the person specification, you must complete your employment history for at least the last five years. Any experience, skills or responsibilities referenced in your supporting statement should be evidenced within your employment history. Applications that do not include sufficient employment history to support the experience claimed may not be shortlisted.

We're committed to equal opportunities and welcome applications from all sections of the community. Our commitment to inclusion is reflected in our accreditations: Stonewall Proud Employer, Race Equality Matters Silver Trailblazer, Neurodiversity in Business Corporate Member, Disability Confident Leader, Carer Confident Level 2, and the Armed Forces Covenant Gold Award. Reasonable adjustments will be provided to candidates as needed.

We welcome a conversation about flexibility and any other questions you may have. Please do not hesitate to call: Aisha Adeoye on 07580859748 or email: [e-mail] who’ll be delighted to help. Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so please submit your application as soon as possible.

This advert closes on Thursday 19 Nov 2026

Proud member of the Disability Confident employer scheme