Locality Administrator

BERKSHIRE HEALTHCARE NHS FOUNDATION TRUST

Maidenhead

On-site

GBP 21,000 - 26,000

Full time

2 days ago
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Benefits offered by this job

Flexible working
Annual leave
NHS pension
Career development
Cycle to Work
Wellbeing tools
Staff discounts
Maternity/Paternity leave
Free parking

Job summary

Berkshire Healthcare NHS Foundation Trust in Maidenhead is seeking an administrator to support the operation of the WAM Adult Mental Health service. The role involves on-site, full-time work at Nicholsons House, with duties covering secretarial support, meeting planning and minute taking, data recording and effective communication across the service.

You will liaise with staff and external parties, manage confidential information, and support projects while maintaining alignment with Trust

Qualifications

  • Experience in administration and office procedures.
  • Ability to handle confidential information.
  • Effective communication with staff and external parties.
  • Plan meetings and take minutes.
  • Proactive workload management.

Responsibilities

  • Central point of contact across the service.
  • Plan and arrange internal and external meetings.
  • Attend meetings and transcribe minutes.
  • Record data on electronic systems.
  • Promote effective communication across the service.
  • Support projects with administrative tasks.
  • Engage in supervision and development.
  • Align goals with Trust objectives.
  • Comply with policies and health and safety.

Skills

Administration
Secretarial support
Data entry
Minutes taking
Meeting coordination
Liaison
Microsoft Office

Tools

Microsoft Office

Job description

We are looking for an administrator to support the effective operation of WAM Adult Mental Health service by providing organisational, administrative and secretarial support to the locality mental health teams. The postholder is expected to act on their own initiative on a daily basis to ensure the effective running of the service, prioritising their own workload as required. The postholder is expected to liaise effectively and professionally with all levels of staff, external organisations and the public, dealing with confidential information in an appropriate manner. The post is full time, working on site 5 days per week at Nicholsons House, Maidenhead,

  • To be the central point of contact and maintain relationships across the service, assisting the team in the development and maintenance of efficient and effective office procedures.
  • Plan and arrange meetings and events which may be internal of external to the service, ensuring all necessary arrangements are made, such as room bookings, refreshments, etc.
  • Attend designated meetings where the information may be complex and sensitive, taking and transcribing minutes. Distribute information prior to and after meetings in a timely way.
  • Ensure the efficient and accurate recording of data on all electronic systems.
  • Promote effective communication channels across the service, including procedures for answering telephones and taking messages. Report any faults with telephone equipment to relevant parties and monitor until any issues are resolved.
  • Manage the distribution of service user and staff communications and information across the service as required
  • Support projects within the service by undertaking various administrative and clerical tasks.
  • Reflect on own areas of development to support the administration team and engage in regular support and supervision meetings.
  • Measure own personal goals and ensure they align to the wider Trust goals and strategic objectives.
  • Comply with all statutory, legislative and local policies applicable to this post.
  • Support and maintain health, safety and security across the service.
Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:
  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites
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