Local ECO & Community Engagement Lead

Veolia; Greater London; Hybrid; GBP 19,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Employee discounts

Health & wellbeing resources

Volunteer day

Training & development

Stream financial wellbeing

Job summary

Veolia in London is seeking an Education, Communications and Outreach (ECO) Lead to develop and deliver community engagement and service improvement projects across Haringey, changing resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to a high standard and meet timelines.

You will manage ECO and social value commitments at contract level, provide general communications support, and work day-to-day with Client Officers and Contract Managers; the Local ECO

Qualifications

• Project development and management.
• Budget management.
• Experience delivering behaviour change and/or community engagement techniques and analysing results.
• Superb written and verbal communication skills including presentation skills.
• Experience of building strong stakeholder relationships.
• A passion for sustainability and the environment.

Responsibilities

• Build strong relationships with our key client (Haringey Council) and Veolia colleagues across contracts, quickly responding to queries and providing solutions to maintain a high standard of service.
• Lead on ECO delivery, manage and report on the social value function of the contract and lead on the design and delivery of specific projects to achieve contractual commitments for Veolia Haringey.
• Drive the ECO performance of the Haringey contract through effective project planning, and a bespoke community engagement approach.
• Deliver a programme of strategic social value initiatives across local employment, community and staff engagement, and manage the funding programmes for local communities.
• Support recruitment into the operational team by fostering relationships with external partners, delivering webinars and workshops to offer career advice. Dedicated school and college visits to deliver assemblies.
• Identify good news stories and feed them to the regional external engagement team, as well as working closely with this team to showcase our expertise in behaviour change and social value delivery across digital channels and press.
• Work closely with the senior ECO team to develop and deliver internal communications campaigns.
• Work within a wider ECO team for North London and the home counties with occasional travel to other contracts for team development and supportive working.

Job description

Veolia in London is seeking an Education, Communications and Outreach (ECO) Lead to develop and deliver community engagement and service improvement projects across Haringey, changing resident behaviours to reduce waste and increase recycling, ensuring projects are delivered to a high standard and meet timelines.

You will manage ECO and social value commitments at contract level, provide general communications support, and work day-to-day with Client Officers and Contract Managers; the Local ECO