Live Events AV Operations Lead

Encore Global; Uxbridge; On-site; GBP 42,000 - 60,000; Full time

Job summary

Encore Global in the United Kingdom is seeking an experienced AV Operations Lead to support the Technical Events Manager with all audio visual services in the assigned location. You will liaise between Operations and Sales, maintain profitability, and drive cost control while meeting company goals.

You will direct daily equipment setups and strikes, manage staff levels, and mentor teams to deliver world-class service. Strong vendor relationships and HSE compliance are essential.

Qualifications

• High School Diploma or equivalent; Bachelor’s degree preferred.
• 3+ years of audio visual experience.
• 1+ years of supervisory experience.
• Working knowledge of audio visual equipment in live show environment.
• Experience handling pre‑planning and operations of large audio visual events.
• Proficiency with computer hardware and Microsoft Office.

Responsibilities

• Directs the operations team on daily equipment setups and strikes.
• Manages staffing levels to meet budget and service needs.
• Mentors staff to deliver outstanding customer service and uphold standards.
• Builds strong relationships with hotel/venue staff and vendors.
• Oversees inventory and ensures on-time delivery and condition of gear.
• Ensures health, safety and compliance with company guidelines.

Skills

AV experience

Supervisory experience

Operational leadership

Event pre-planning

Microsoft Office

Hardware knowledge

Education

High School Diploma or equivalent

Bachelor's degree preferred

Job description

Encore Global in the United Kingdom is seeking an experienced AV Operations Lead to support the Technical Events Manager with all audio visual services in the assigned location. You will liaise between Operations and Sales, maintain profitability, and drive cost control while meeting company goals.

You will direct daily equipment setups and strikes, manage staff levels, and mentor teams to deliver world-class service. Strong vendor relationships and HSE compliance are essential.