Literature Lifecycle Specialist

Benefact Group; Gloucester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Ecclesiastical Insurance, part of Benefact Group, is seeking three Literature Executives to join our Gloucester office. You will manage the delivery and maintenance of product and customer literature across the UKGI literature estate, ensuring materials are accurate, approved and accessible throughout their lifecycle.

Responsibilities include coordinating changes with stakeholders, maintaining records, ensuring governance and regulatory compliance, monitoring stock levels, and supporting

Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• Experience managing documents, literature or content through defined processes.
• Strong copywriting, proofreading and accuracy skills.
• Ability to coordinate multiple deadlines, changes and stakeholders effectively.
• Proficient in Microsoft Office and confident using document management systems.
• Understanding of version control, document governance and audit trails.
• Strong communication and stakeholder management skills.
• Collaborative approach with adaptability to changing priorities.

Responsibilities

• Manage assigned product and customer literature throughout its lifecycle, including creation, updates, reviews, approvals, production, distribution, maintenance and retirement.
• Coordinate literature changes driven by product developments, regulatory requirements or business needs, working closely with Product, Underwriting, Operations, Compliance and other subject matter experts.
• Maintain accurate document records, metadata, approvals, version control and audit trails across relevant systems.
• Ensure approved literature is available through the appropriate systems and distribution channels, with obsolete materials removed promptly.
• Complete document and quality checks to ensure materials are accurate before progressing through approval or production stages.
• Respond to literature-related queries, providing guidance on processes, document status and best practice.
• Work with Product and Customer Communications colleagues to identify duplication, retire outdated materials and support simplification opportunities.
• Monitor literature usage and stock requirements, identifying replenishment needs, potential obsolescence and future requirements for the Creative Studio.
• Coordinate the withdrawal of outdated literature, ensuring records remain accurate and stakeholders are kept informed.
• Follow agreed governance, regulatory, procurement and financial processes, escalating risks or exceptions where required.
• Contribute to the continuous improvement of literature management processes, systems and ways of working.

Skills

Strong organisational skills

Administrative skills

Copywriting

Attention to detail

Microsoft Office

Document governance

Stakeholder management

Collaborative teamwork

Tools

Adobe

AI applications

Job description

Ecclesiastical Insurance, part of Benefact Group, is seeking three Literature Executives to join our Gloucester office. You will manage the delivery and maintenance of product and customer literature across the UKGI literature estate, ensuring materials are accurate, approved and accessible throughout their lifecycle.

Responsibilities include coordinating changes with stakeholders, maintaining records, ensuring governance and regulatory compliance, monitoring stock levels, and supporting