Literature Executive

Ecclesiastical Insurance UK; Gloucester; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Group Personal Pension - up to 12%

Generous annual bonus scheme: on‑arget

25 days annual leave + bank holidays

Private healthcare, income protection,

Life assurance

£200 annual personal grant to a p

Volunteer day per year

Employee Assistance Programme

Study support for qualifications

Access to virtual GP

Enhanced maternity and paternity pay

Job summary

Ecclesiastical Insurance UK, part of Benefact Group, seeks three Literature Executives to manage product and customer literature across the UKGI estate from Gloucester. You’ll coordinate changes through the full lifecycle, ensuring accuracy, accessibility and regulatory compliance.

A hands-on, governance-focused role with growth opportunities. This hybrid role offers a competitive package, 35 hours per week, and a supportive culture centered on charity and responsible business.

Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• Experience managing documents, literature, content or other controlled materials through defined processes.
• Strong copywriting, proofreading and accuracy skills.
• Ability to coordinate multiple deadlines, changes and stakeholders effectively.
• Proficient in Microsoft Office and confident using document, workflow or content management systems.
• Understanding of version control, document governance and maintaining accurate audit trails.
• Strong communication and stakeholder management skills.
• Ability to follow established processes while identifying and escalating issues appropriately.
• Collaborative approach with the ability to adapt to changing priorities.

Responsibilities

• Manage assigned product and customer literature throughout its lifecycle, including creation, updates, reviews, approvals, production, distribution, maintenance and retirement.
• Coordinate literature changes driven by product developments, regulatory requirements or business needs, working closely with Product, Underwriting, Operations, Compliance and other subject matter experts.
• Maintain accurate document records, metadata, approvals, version control and audit trails across relevant systems.
• Ensure approved literature is available through the appropriate systems and distribution channels, with obsolete materials removed promptly.
• Complete document and quality checks to ensure materials are accurate before progressing through approval or production stages.
• Respond to literature-related queries, providing guidance on processes, document status and best practice.
• Work with Product and Customer Communications colleagues to identify duplication, retire outdated materials and support simplification opportunities.
• Monitor literature usage and stock requirements, identifying replenishment needs, potential obsolescence and future requirements for the Creative Studio.
• Coordinate the withdrawal of outdated literature, ensuring records remain accurate and stakeholders are kept informed.
• Follow agreed governance, regulatory, procurement and financial processes, escalating risks or exceptions where required.
• Contribute to the continuous improvement of literature management processes, systems and ways of working.

Skills

Organisational skills

Copywriting

Proofreading

Stakeholder management

Process governance

Communication

Collaboration

Tools

Microsoft Office

Document management systems

Adobe

AI applications

Job description

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Gloucester

Job Ref: 205503

About The Role

Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for three Literature Executives to join our Gloucester office.

As a Literature Executive, you will manage the delivery and maintenance of product and customer literature across the UKGI literature estate, ensuring materials are accurate, up to date, accessible, appropriately approved and available when needed. Working with stakeholders across the business, you'll coordinate literature changes through the full lifecycle, from creation and amendment through to approval, production, distribution and retirement.

You'll monitor literature requirements and stock levels, identifying replenishment needs and working closely with the Creative Studio to ensure materials remain available while minimising waste and obsolescence. Through strong organisation, attention to detail and effective governance, you'll help ensure literature supports customer needs, business objectives and regulatory requirements.

Hear from the hiring manager

"Our Marketing Team is rapidly expanding, making this a fantastic time to further your career with us. As a Literature Executive, you will be a key part of our brand execution, making sure we produce product and sales communications that meet our brand guidelines and standards and reflect what we want to provide for customers. This is a hands‑on, demanding entry point with huge potential. If you bring energy, resilience and an eagerness to master the marketing basics, this role offers a pathway to grow in an unique organisation."

Why join us?

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What You'll Be Doing

• Manage assigned product and customer literature throughout its lifecycle, including creation, updates, reviews, approvals, production, distribution, maintenance and retirement.
• Coordinate literature changes driven by product developments, regulatory requirements or business needs, working closely with Product, Underwriting, Operations, Compliance and other subject matter experts.
• Maintain accurate document records, metadata, approvals, version control and audit trails across relevant systems.
• Ensure approved literature is available through the appropriate systems and distribution channels, with obsolete materials removed promptly.
• Complete document and quality checks to ensure materials are accurate before progressing through approval or production stages.
• Respond to literature-related queries, providing guidance on processes, document status and best practice.
• Work with Product and Customer Communications colleagues to identify duplication, retire outdated materials and support simplification opportunities.
• Monitor literature usage and stock requirements, identifying replenishment needs, potential obsolescence and future requirements for the Creative Studio.
• Coordinate the withdrawal of outdated literature, ensuring records remain accurate and stakeholders are kept informed.
• Follow agreed governance, regulatory, procurement and financial processes, escalating risks or exceptions where required.
• Contribute to the continuous improvement of literature management processes, systems and ways of working.

What you'll need to have

• Strong organisational and administrative skills with excellent attention to detail.
• Experience managing documents, literature, content or other controlled materials through defined processes.
• Strong copywriting, proofreading and accuracy skills.
• Ability to coordinate multiple deadlines, changes and stakeholders effectively.
• Proficient in Microsoft Office and confident using document, workflow or content management systems.
• Understanding of version control, document governance and maintaining accurate audit trails.
• Strong communication and stakeholder management skills.
• Ability to follow established processes while identifying and escalating issues appropriately.
• Collaborative approach with the ability to adapt to changing priorities.

What makes you stand out

• Experience managing literature stock levels or working with print production processes.
• Experience of literature or document management within financial services or another regulated environment.
• Experience using Adobe and AI applications.
• Understanding of accessibility requirements for customer communications.

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme: on-target bonus between 6% and 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

About us

Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.

• Directory of Social Change’s UK Guides to Company Giving 2017-26