Literature Lifecycle Coordinator - Hybrid

Ecclesiastical Insurance UK; Gloucester; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Group Personal Pension - up to 12%

Generous annual bonus scheme: on‑arget

25 days annual leave + bank holidays

Private healthcare, income protection,

Life assurance

£200 annual personal grant to a p

Volunteer day per year

Employee Assistance Programme

Study support for qualifications

Access to virtual GP

Enhanced maternity and paternity pay

Job summary

Ecclesiastical Insurance UK, part of Benefact Group, seeks three Literature Executives to manage product and customer literature across the UKGI estate from Gloucester. You’ll coordinate changes through the full lifecycle, ensuring accuracy, accessibility and regulatory compliance.

A hands-on, governance-focused role with growth opportunities. This hybrid role offers a competitive package, 35 hours per week, and a supportive culture centered on charity and responsible business.

Qualifications

• Strong organisational and administrative skills with excellent attention to detail.
• Experience managing documents, literature, content or other controlled materials through defined processes.
• Strong copywriting, proofreading and accuracy skills.
• Ability to coordinate multiple deadlines, changes and stakeholders effectively.
• Proficient in Microsoft Office and confident using document, workflow or content management systems.
• Understanding of version control, document governance and maintaining accurate audit trails.
• Strong communication and stakeholder management skills.
• Ability to follow established processes while identifying and escalating issues appropriately.
• Collaborative approach with the ability to adapt to changing priorities.

Responsibilities

• Manage assigned product and customer literature throughout its lifecycle, including creation, updates, reviews, approvals, production, distribution, maintenance and retirement.
• Coordinate literature changes driven by product developments, regulatory requirements or business needs, working closely with Product, Underwriting, Operations, Compliance and other subject matter experts.
• Maintain accurate document records, metadata, approvals, version control and audit trails across relevant systems.
• Ensure approved literature is available through the appropriate systems and distribution channels, with obsolete materials removed promptly.
• Complete document and quality checks to ensure materials are accurate before progressing through approval or production stages.
• Respond to literature-related queries, providing guidance on processes, document status and best practice.
• Work with Product and Customer Communications colleagues to identify duplication, retire outdated materials and support simplification opportunities.
• Monitor literature usage and stock requirements, identifying replenishment needs, potential obsolescence and future requirements for the Creative Studio.
• Coordinate the withdrawal of outdated literature, ensuring records remain accurate and stakeholders are kept informed.
• Follow agreed governance, regulatory, procurement and financial processes, escalating risks or exceptions where required.
• Contribute to the continuous improvement of literature management processes, systems and ways of working.

Skills

Organisational skills

Copywriting

Proofreading

Stakeholder management

Process governance

Communication

Collaboration

Tools

Microsoft Office

Document management systems

Adobe

AI applications

Job description

Ecclesiastical Insurance UK, part of Benefact Group, seeks three Literature Executives to manage product and customer literature across the UKGI estate from Gloucester. You’ll coordinate changes through the full lifecycle, ensuring accuracy, accessibility and regulatory compliance.

A hands-on, governance-focused role with growth opportunities. This hybrid role offers a competitive package, 35 hours per week, and a supportive culture centered on charity and responsible business.