Hands-on Litera Consultant responsible for implementing, configuring, supporting, and testing Litera solutions. Must have practical experience with Litera Check, Litera Transact, and Litera CAM, plus familiarity with Kira for contract review/analysis. Role focuses on product configuration, integrations with common legal platforms, L2 support, testing, documentation, and end‑user enablement.
Key Responsibilities
- Configure and support Litera products (Check, Transact, CAM) and related workflows.
- Deliver L2 support: incident triage, troubleshooting, root‑cause analysis, and timely resolution.
- Implement and validate integrations between Litera and connected platforms.
- Assist with UAT, prepare test cases, and validate fixes in non‑prod and production.
- Maintain runbooks, KB articles, release notes, and configuration documentation.
- Provide end‑user training, quick‑reference guides, and go‑live support.
- Collaborate with Legal Ops, IT, and third‑party vendors; escalate complex issues appropriately.
Required Experience & Qualifications
- 6?10 years hands‑on experience with Litera products, specifically Litera Check, Litera Transact, and Litera CAM.
- Familiarity with Kira (or similar contract‑analysis tools) is required.
- Experience supporting legal users or working within legal operations / law firm environments.
- Understanding of Document Lifecycle management and experience integrating Litera CAM with document management systems like iManage, NetDocuments.
- Good understanding of M365 Architecture, COM add‑ins, VSTO, Office JS PAI.
- Troubleshooting connectors and API that helps Litera talk to other software.
- Knowledge on Contract lifecycle / CLM platforms and document repositories.
Nice-to-Have
- Experience with document automation or template management.
- Basic scripting or data transformation skills (SQL, Python, PowerShell, VBA/OfficeScript).