Linux Desktop Support Engineer — Troubleshooting & Collaboration
Canonical
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Job summary
Canonical is seeking a Linux Desktop Support Engineer for its London, UK office. You will support and troubleshoot Linux desktop and server issues for Canonical employees and customers, investigating issues, managing support cases, and contributing to the knowledge base.
In this role you will collaborate with the team and customers, navigate logs and stack traces, and help maintain a reliable office infrastructure for events and day-to-day operations. Prior Linux experience is essential.
Qualifications
- Experience with Linux integration.
- Ability to navigate logs and stack traces.
Responsibilities
- Investigate customer issues
- Manage support cases
- Collaborate with team and customers
- Maintain knowledge base articles
Skills
Job description
Canonical is seeking a Linux Desktop Support Engineer for its London, UK office. You will support and troubleshoot Linux desktop and server issues for Canonical employees and customers, investigating issues, managing support cases, and contributing to the knowledge base.
In this role you will collaborate with the team and customers, navigate logs and stack traces, and help maintain a reliable office infrastructure for events and day-to-day operations. Prior Linux experience is essential.
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