Linen Porter - Flexible Hours

Hyatt Hotels Corporation; Greater London; Hybrid; GBP 20,000 - 22,000; Full time

Benefits offered by this job

Complimentary hotel nights

Discounted hotel stays

Free meals on duty

Food and beverage discounts

Uniform provided

Headspace membership

Continuous learning opportunities

Job summary

Hyatt Hotels Corporation is seeking a reliable Linen Porter for its London Heathrow Airport location, focusing on cleanliness and efficiency in housekeeping. This role offers flexible hours and requires attention to detail along with a strong work ethic.

As part of the Hyatt family, you will enjoy numerous benefits, including complimentary hotel stays, dining discounts, and continuous development opportunities.

Qualifications

• Previous experience in a premium hospitality setting is preferred.
• Strong attention to detail and reliable work ethic required.
• Proficiency in conversational English to communicate effectively.

Responsibilities

• Clean and maintain back and front of house areas, linen rooms, and cupboards.
• Deliver guest requests promptly and report unusual behaviors.
• Complete outlined shift tasks and report lost and found articles.
• Comply with company corporate code of conduct and grooming standards.
• Participate in training and development programs.

Skills

Attention to detail

Reliable work ethic

Conversational English

Job description

\"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means. \"

About Hyatt Place London Heathrow Airport

Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveler. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.

Duties and responsibilities related to the Linen Porter – Flexible Hours role

• Clean and maintain back and front of house areas, linen rooms, and cupboards to set standards, strip rooms for attendants, replenish stock supplies on housekeeping shelves, and report any damage or malfunctions to maintenance
• Deliver guest requests promptly, recheck and organize guest dry cleaning collections, and report unusual behaviors/activities on floors to superiors to ensure guest safety and satisfaction
• Complete all outlined shift tasks, report and submit lost and found articles immediately, and ensure requests from Supervisors, HOD, and Senior Management are carried out in a timely manner
• Comply with company corporate code of conduct, hotel rules and regulations, Colleague Handbook provisions, grooming and uniform standards, and timekeeping and attendance policies at all times
• Actively participate in training and development programs to maximize self-development opportunities, work as part of a diverse team with colleagues from different cultures and backgrounds, and remain flexible to cover other Housekeeping roles as per business needs

About You

Previous experience in a premium hospitality setting is preferred. You have strong attention to detail, a reliable work ethic, and proficiency in conversational English to communicate effectively with colleagues and guests.

Benefits of theLinen Porter – Flexible Hours role include

• Complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Hyatt Place London Heathrow Airport

Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s traveller. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.