Linen Porter

Harri; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room discounts

Parental leave

Course sponsorship

F&B discount

Refer a Friend

Flexible work

Wagestream

Employee support

Learning & development

Job summary

RBH Hospitality Management, with Hyatt Place London City East, is seeking a Linen Porter to support housekeeping by delivering linen and supplies and helping maintain stockrooms. You will work closely with room attendants to ensure timely deliveries and smooth operations in a dynamic hotel environment.

Flexibility to work shifts, including weekends and public holidays, and a proactive, team-oriented approach are essential. Prior training will be provided for safety and guest standards.

Qualifications

• Must have a positive attitude and be a team player.
• Strong attention to detail and organisational skills.
• Physically active work including lifting and moving linen safely.
• Reliable and demonstrates a strong work ethic.
• Excellent communication skills with colleagues and guests.
• Experience in housekeeping or hotels is advantageous; full training provided.
• Flexibility to work weekends and public holidays.

Responsibilities

• Delivering clean linen, towels and guest supplies to housekeeping stores and guest floors.
• Collecting, sorting and preparing used linen for the laundry provider.
• Maintaining housekeeping cupboards, stock rooms and storage areas.
• Assisting room attendants with large deliveries and guest requests.
• Monitoring stock levels and reporting shortages to the Housekeeping Supervisor.
• Supporting the wider housekeeping operation to maintain brand standards.
• Following health and safety procedures and safe manual handling.

Skills

Positive attitude

Attention to detail

Physically active

Strong work ethic

Good communication

Housekeeping experience

Shift flexibility

Job description

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated among the Top 30 Best Places to Work in Hospitality. We are passionate about the industry and always on the lookout for new talent to join us on our journey.

Hyatt Place London City East is a contemporary lifestyle hotel located in the heart of East London, moments from Shoreditch, Brick Lane and the City. Combining modern design, exceptional hospitality and vibrant dining experiences, the hotel offers stylish guest accommodation, flexible meeting and event spaces, and one of East London's most impressive rooftop destinations. With a diverse mix of corporate, leisure and international guests, no two days are ever the same.

BRAND DESCRIPTION

Hyatt Place is a globally recognised brand designed for today's multi-tasking traveller. Blending intuitive service, modern comfort and flexible spaces, Hyatt Place offers a seamless guest experience for both business and leisure travellers. As part of Hyatt Hotels Corporation, the brand benefits from strong international recognition and a reputation for delivering thoughtful hospitality in sought-after destinations around the world.

A DAY IN THE LIFE OF A LINEN PORTER

As a Linen Porter, you will play a vital role in ensuring our guests enjoy a clean, comfortable and welcoming stay. Working closely with the Housekeeping team, you'll be responsible for maintaining linen supplies across the hotel, supporting room attendants and ensuring back-of-house areas remain organised and efficient.

Key responsibilities include:

• Delivering clean linen, towels and guest supplies to housekeeping stores and guest floors.
• Collecting, sorting and preparing used linen for collection by the laundry provider.
• Maintaining housekeeping cupboards, stock rooms and storage areas to a high standard.
• Assisting room attendants with large deliveries, extra guest requests and movement of equipment.
• Monitoring stock levels and reporting shortages to the Housekeeping Supervisor.
• Supporting the wider housekeeping operation to ensure guest rooms and public areas are maintained to brand standards.
• Following all health & safety procedures and safe manual handling practices.
• Helping create a positive, efficient and team-focused working environment.

WHAT WE NEED FROM YOU

• A positive attitude and willingness to work as part of a team.
• Excellent attention to detail and organisational skills.
• Ability to work in a physically active role, including lifting, carrying and moving linen and equipment safely.
• A strong work ethic and pride in maintaining high standards.
• Good communication skills.
• Previous experience in housekeeping, hotels, cleaning or a similar role would be advantageous, but full training will be provided.
• Flexibility to work shifts, including weekends and public holidays.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people:

• Discounted hotel room rates for you and your friends & family
• Enhanced maternity, adoption & shared parental leave
• Course sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 per referral, up to 5 referrals)
• Flexible working arrangements
• Wagestream – choose how and when you get paid
• Employee Assistance Programme
• Access to RBH learning and development programmes
• And much, much more!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to creating a workplace where everyone feels valued, respected and able to be their authentic self. If at any point throughout our recruitment process you require reasonable adjustments, please let us know