Linen Porter

Firmdale Hotels; Greater London; Hybrid; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rate £16–£17.50

Job summary

Firmdale Hotels at Covent Garden Hotel is seeking a Linen Porter to join our hospitality team. You will support Room Attendants, assist with linen delivery, and help maintain spotless guest and back-of-house areas.

We offer a competitive hourly rate of £16.00–£17.50, access to Wagestream, health plan, staff discounts, complimentary meals on shift, and ongoing training as part of our award-winning, international hotel group.

Qualifications

• Ability to thrive in a fast-paced environment.
• Maintain cleanliness and presentation standards.
• Provide excellent guest service.
• Keep linen supplies organized.
• Collaborate with colleagues.

Responsibilities

• Assist Room Attendants and maintain rooms and public areas.
• Collect and deliver linen across departments.
• Sort and return used linen to laundry.
• Maintain stock levels in linen cupboards.

Skills

Fast-paced environment

Time management

Teamwork

Customer service

Job description

Are you looking for an exciting career opportunity in the hospitality industry? Firmdale Hotels is seeking a dedicated and enthusiastic Linen Porter to join our dynamic team at the renowned Covent Garden Hotel.

Firmdale Hotels is a prestigious collection of luxury boutique hotels renowned for exceptional service, stylish interiors, and unique guest experiences. Our commitment to excellence has earned us numerous awards and a loyal clientele. As part of our team, you'll be working in a vibrant and supportive environment that values innovation, creativity, and teamwork.

As a Linen Porter, you will play a crucial role in ensuring the smooth operation of our hotel.

Responsibilities:

• Assisting Room Attendants in maintaining guest rooms, public areas, and back-of-house areas to the highest standards.
• Collecting and delivering linen across all departments of the hotel.
• Sorting and separating used linen to be returned to our laundry team.
• Maintaining stock levels in all linen cupboards.

What you Need:

• Thrive in a fast-paced environment and handle multiple tasks efficiently.
• Ensure all areas meet our high standards of cleanliness and presentation.
• Provide excellent service and contribute to a positive guest experience.
• Keep linen supplies well-organised and manage time effectively.
• Work collaboratively with colleagues to achieve common goals.

What We Offer:

• Competitive hourly rate of £16.00 - £17.50 inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.

We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:

• Proud winners of The Times Best Places to Work for both 2024 and 2025
• The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
• Manager of the Year – Helle Jensen – Cateys 2024
• Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
• Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
• Haymarket Hotel & The Soho Hotel – One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
• Covent Garden Hotel – One AA Rosette for Culinary Excellence 2025
• Dorset Square Hotel – AA Breakfast Award 2025
• Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel – Two Michelin Keys 2024
• Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024
• Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
• Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
• Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
• Whitby Hotel, Crosby Street and Warren Street - Michelin keys
• Number Sixteen - Best Boutique Hotels in London, The Times, 2024.

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

If you are passionate about hospitality and delivering exceptional guest experiences, we would love to hear from you. Join Firmdale Hotels and be part of something extraordinary.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage. e.