Waiter

Covent Garden Hotel; Greater London; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Health cash plan

Free meals on shift

Discounts at venues and partners

Season ticket loan

Training and English lessons

Job summary

Covent Garden Hotel, part of Firmdale Hotels, seeks a diligent Waiter to join our luxury dining team in London. You will contribute to delivering memorable guest experiences, handling multiple tables with grace in a fast-paced environment.

Ideal candidates will have hospitality experience in high-standard settings, a passion for food and beverages, and strong teamwork and communication skills to support colleagues and ensure flawless service.

Qualifications

• Previous experience in a similar role within a high-standard establishment.
• A keen eye for detail and a commitment to high standards.
• Extensive knowledge and passion for food and beverages.
• Strong organisational and communication skills.
• Ability to work well within a team and support colleagues.
• Genuine passion for hospitality and outstanding customer service.

Responsibilities

• Interacting with guests to ensure an exceptional dining experience.
• Taking orders and making informed recommendations.
• Delivering food and beverages in a timely manner.
• Processing payments accurately and efficiently.
• Addressing and fulfilling guests' requests promptly and professionally.

Skills

Hospitality experience

Customer service

Teamwork

Attention to detail

Communication skills

Job description

Are you passionate about hospitality and looking for an exciting opportunity to advance your career? Firmdale Hotels, renowned for its award-winning luxury boutique hotels, is seeking enthusiastic and dedicated individuals to join our vibrant team at the Covent Garden Hotel.

Firmdale Hotels is a collection of unique and stylish boutique hotels located in some of the most vibrant areas of London and New York. Our properties are known for their distinctive design, exceptional service, and warm, welcoming atmosphere. We pride ourselves on providing our guests with unforgettable experiences and personalised service.

As a Waiter at the Covent Garden Hotel, you will be a vital part of our guests' dining experience. We are looking for someone who thrives in a fast-paced environment and can handle multiple tables with grace and efficiency.

Responsibilities:

• Interacting
  with guests to ensure they have an exceptional dining experience
• Taking
  orders and making informed recommendations
• Delivering
  food and beverages in a timely manner
• Processing
  payments accurately and efficiently
• Addressing
  and fulfilling guests' requests promptly and professionally

What you Need:

• Previous
  experience in a similar role within a high-standard establishment
• A keen
  eye for detail and a commitment to maintaining high standards
• Extensive
  knowledge and passion for food and beverages
• Strong
  organisational and communication skills
• The
  ability to work well within a team and support your colleagues
• A genuine
  passion for hospitality and providing outstanding customer service

What We Offer:

• We offer a competitive salary plus service charge and
  benefits to be discussed at venue
• Access to Stream our financial wellbeing app. Stream your
  accrued earnings before pay day, benefit from everyday savings and real time
  financial coaching.
• Health cash plan (including contributions towards
  dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel,
  retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted
  personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully
  funded English lessons
• Regular social events, team activities, and fitness
  sessions
• Benefits like cycle to work scheme and annual long service
  awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa
  discounts, and product perks
• And much more!!

About Us

Set on historic Monmouth Street, in one of London's most loved and lively neighbourhoods, Covent Garden Hotel sits at the heart of the city's theatre district. With the Royal Opera House, Covent Garden Piazza and Neal's Yard all close by, and independent boutiques, cafés and bars lining the surrounding streets, it's a location that buzzes with energy and creativity.

At Covent Garden Hotel, each room is individually designed by Kit Kemp with her characteristic flair, reflecting the spirit of the neighbourhood. To work here is to be part of a team that brings energy, commitment and pride to everything they do, delivering warm and memorable guest experiences in one of London's most vibrant addresses.

• Sunday Times Best Places to Work 2024, 2025 & 2026
• Two Michelin Keys, 2024, 2025
• Readers' Choice Awards, Condé Nast Traveller, 2025
• Best Hotels in London, British Vogue, 2024

You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/

Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility.

Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.