Linen Porter

Sutton Hotel Collection; Clewer Village; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Free meals on duty

On-site parking

Uniform provided

Wellbeing benefits

Career development opportunities

Job summary

The Castle Hotel Windsor, part of the Sutton Hotel Collection, is seeking a part‑time Linen Porter to support our guest services in Windsor. Starting August 2026, you will manage linen movement, ensure timely processing, and maintain accurate records while delivering clean linen to store rooms. Weekend shifts are included.

We offer a friendly team, meal on duty, on‑site parking where available, uniform provided and a benefits programme designed to support your wellbeing and development.

Qualifications

• Prioritise and manage linen tasks with speed and accuracy.
• Excellent organisational skills and time management.
• Professional and welcoming guest-facing approach.

Responsibilities

• Process guest linen and reject improper items to standard.
• Deliver clean linen and towels to store rooms.
• Maintain records for movement of linen and towels.
• Anticipate guest needs and respond professionally.
• Work with attention to detail and maintain high standards.

Job description

Linen Porter P/T – Castle Hotel, Windsor - £12.81 per hour and superb benefits.

**Start date August 2026**

The Castle Hotel Windsor is a landmark hotel on Windsor High Street, directly opposite Windsor Castle and at the heart of the town’s historic and royal setting. Positioned as The Original Local, we combine deep local knowledge with warm, confident hospitality for guests from around the world.

With significant investment underway, including newly refurbished rooms and a new restaurant and bar concept celebrating heritage and locally sourced produce, the Castle Hotel is entering an exciting new chapter.

As part of Sir Richard Sutton Ltd, a family‑owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together.

About the role:

Working at the heart of our business, ensuring guest linen is processed in due time, and rejecting linen that is not to agreed standard. Delivering clean linen and towels to store rooms, and maintaining records for the movement of linen and towels, you will have the skill to prioritise, and carry out tasks speedily. You will have the ability to anticipate and focus attention on guest needs, being professional and welcoming. Excellent organisational skills, and time management are a must. This is a part time position, including weekends.

Our People

The Sutton Hotel Collection is a family‑owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.

Our Benefits

• Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12-month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.
• Heka benefits platform – your access to Heka begins from day one and is pre‑loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.
• Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)
• Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
• Loyalty awards, annual social and celebration events.
• Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
• Wisdom Wellbeing - A confidential service offering C therapy, up-to-date information, support and advice on a broad range of subjects.
• Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
• We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on‑site parking (where available), and bespoke uniforms where appropriate.

At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.