Linen Porter NEW Posted today Studley 8 - 12.71 / undefined

Berkshire News; Studley CP; Hybrid; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Live-in may be available

Free use of gym and leisure facilities

Free or 60% discounted food onsite

Access to numerous discounts andoffers

Career development through externally

20% discount for you, family & friends

Job summary

Studley Castle, part of the Warner Hotels Group, is seeking a Linen Porter to join our hotel team. This 209-bedroom property offers a spa, dining, and grounds in rural Warwickshire, with an emphasis on guest care.

You will support the housekeeping team to ensure a smooth guest journey from arrival to their room, delivering a high-quality, well-kept stay. We offer live-in options, gym access, dining discounts, and real opportunities for career development.

Qualifications

• Deliver a great service within the housekeeping environment.
• Support the housekeeping team to ensure a smooth guest journey from arrival to room.
• Maintain high standards of room upkeep and guest satisfaction.
• Be a people person focused on the guest experience and teamwork.

Responsibilities

• Deliver a great service within the housekeeping department.
• Support the Housekeeping Manager and Team Leaders to ensure smooth guest journeys.
• Ensure guests enjoy a high-quality stay in a well-kept room.

Skills

Guest service

Teamwork

Willingness to learn

Guest journey focus

Job description

Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire.

Hourly rate: Up to £12.40 per hour dependent on age

We have a fantastic opportunity for a Linen Porter to join us atWarner Hotels.

The benefits of working with us.

• Live-in maybe available
• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to Numerous discounts and offers with many national brands and retailers
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)

What will I be doing?

As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room.

By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]