Linen Porter (flexible variable hours)

Exclusive Hotels and Venues; Bagshot; Hybrid; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Competitive pay with service charge

Free meals on duty

Gym access

Parking access

Employee Assistance Programme

Hospitality discounts

Internal growth opportunities

Job summary

Pennyhill Park in Bagshot, Surrey, part of Exclusive Collection, seeks a Linen Porter to support our Housekeeping operation by collecting, distributing and organising linen to maintain our high standards. You will help ensure smooth operations and guest satisfaction across departments.

We offer competitive pay with service charge, free meals on duty, gym and parking access, and wellbeing resources, with opportunities for learning and internal movement within the Exclusive Collection.

Qualifications

• Reliable and hardworking with a positive, team‑focused attitude.
• Organised with good attention to detail and ability to maintain accurate stock levels.
• Previous housekeeping, laundry or linen room experience is beneficial but not essential, as full training will be provided.

Responsibilities

• Collect, sort, count and distribute clean linen across guest accommodation and operational departments
• Gather and transport used linen to designated collection points in line with housekeeping procedures
• Maintain linen stores, ensuring they remain clean, organised and adequately stocked
• Monitor linen levels and report shortages, damages or quality concerns to the Housekeeping management team
• Support room attendants and the wider housekeeping team with linen replenishment and operational requirements
• Safely operate linen carts and equipment, following manual handling guidelines at all times
• Assist with waste removal, stock movement and general housekeeping support duties as required
• Follow all health and safety procedures, COSHH regulations and company standards

Skills

Reliable and hardworking

Attention to detail

Organised

Team-focused

Physically capable

Job description

The following content displays a map of the jobs location - Bagshot

Pennyhill Park and The Spa, Bagshot, Surrey

Departments:

Job Introduction

Pennyhill Park in Bagshot, Surrey, a part of the Exclusive Collection, is a luxury hotel and spa known for its elegance and attention to detail. Home to a Michelin-starred restaurant and world-class service, it is a place where excellence defines every experience.

You will join as a Linen Porter, playing an essential role in supporting our Housekeeping operation. By ensuring the efficient collection, distribution and organisation of linen across the hotel, you will help maintain the exceptional standards our guests expect and contribute to the smooth running of the department.

• Competitive pay, plus service charge
• Free meals while on duty
• Free access to the on-site gym and parking
• Access to our Employee Assistance Programme and wellbeing resources
• Exclusive discounts and perks through Hospitality Essentials
• Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

• Collect, sort, count and distribute clean linen across guest accommodation and operational departments
• Gather and transport used linen to designated collection points in line with housekeeping procedures
• Maintain linen stores, ensuring they remain clean, organised and adequately stocked
• Monitor linen levels and report shortages, damages or quality concerns to the Housekeeping management team
• Support room attendants and the wider housekeeping team with linen replenishment and operational requirements
• Safely operate linen carts and equipment, following manual handling guidelines at all times
• Assist with waste removal, stock movement and general housekeeping support duties as required
• Follow all health and safety procedures, COSHH regulations and company standards

Person Specification

• Reliable and hardworking with a positive, team-focused attitude
• Able to carry out physically demanding tasks, including lifting, pushing and moving linen bags and carts
• Organised with good attention to detail and the ability to maintain accurate stock levels
• Ability to follow procedures and work efficiently in a fast-paced environment
• Flexible and willing to support different areas of the Housekeeping department when required
• Punctual, dependable and committed to maintaining high standards
• Previous housekeeping, laundry or linen room experience is beneficial but not essential, as full training will be provided.

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.