Lifting Equipment Hire & Sales Coordinator

GAP Group Limited; Berwick-upon-Tweed; On-site; GBP 21,000 - 32,000; Full time

Job summary

GAP Group Limited is seeking a proactive Hire & Sales Coordinator for its Lifting division. You will be the first point of contact, handling hires, queries, and logistics across a range of lifting equipment for diverse customers.

You will drive service excellence, coordinate with drivers and fitters, and identify opportunities to maximise sales while maintaining high standards of accuracy and efficiency.

Qualifications

• Experience in a high‑volume hire desk or similar fast‑paced environment.
• Excellent customer service with a commercial edge and sales drive.
• Strong communication and organisation with attention to detail.
• Confident IT skills, including Outlook and Excel.
• A team player who can work independently and use initiative.

Responsibilities

• Manage incoming and outgoing hires daily across lifting equipment.
• Process hire desk administration and resolve customer/supplier queries quickly.
• Ensure stock levels meet demand and identify sales opportunities.
• Coordinate with drivers and fitters for timely deliveries and collections.
• Resolve customer complaints and supplier issues professionally.

Skills

Hire desk experience

Customer service

Communication

Organisation

Team player

Sales motivation

Tools

Outlook

Excel

Job description

GAP Group Limited is seeking a proactive Hire & Sales Coordinator for its Lifting division. You will be the first point of contact, handling hires, queries, and logistics across a range of lifting equipment for diverse customers.

You will drive service excellence, coordinate with drivers and fitters, and identify opportunities to maximise sales while maintaining high standards of accuracy and efficiency.