Impactful Hire & Sales Coordinator (Lifting)

GAP Group; Norwich; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Career development

Training and development

Generous holidays

Job summary

GAP Group, a leading UK equipment hire provider, seeks a Hire & Sales Coordinator for its Lifting division. You will be the first point of contact for customers, driving exceptional service while coordinating hires, logistics and sales opportunities in a busy depot environment.

Based in the UK, you will manage hire requests, liaise with drivers and fitters, and resolve queries with professionalism. This role offers real career progression and training within a supportive, ambitious team.

Qualifications

• Proven experience in a high-volume hire desk or fast-paced environment.
• Excellent customer service with a commercial edge and sales drive.
• Strong communication and organisational skills with attention to detail.

Responsibilities

• Manage incoming and outgoing hires across a wide range of lifting equipment.
• Process hire desk administration and answer customer and supplier queries quickly.
• Ensure stock levels meet demand and identify opportunities to maximise sales.
• Coordinate with drivers and fitters to ensure timely deliveries and collections.
• Resolve customer complaints and supplier issues professionally.

Skills

Customer service

Sales mindset

Communication

Organisational skills

IT skills

Tools

Outlook

Excel

Job description

GAP Group, a leading UK equipment hire provider, seeks a Hire & Sales Coordinator for its Lifting division. You will be the first point of contact for customers, driving exceptional service while coordinating hires, logistics and sales opportunities in a busy depot environment.

Based in the UK, you will manage hire requests, liaise with drivers and fitters, and resolve queries with professionalism. This role offers real career progression and training within a supportive, ambitious team.