Lifting Equipment Hire & Sales Coordinator

GAP Group Limited; Norwich; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Generous holidays

Life Assurance

Health & Wellness Support

Job summary

GAP Group Limited is seeking a proactive Hire & Sales Coordinator for its Lifting division. You will manage daily hires, coordinate logistics, and handle customer and supplier queries to keep operations smooth and efficient.

The role focuses on delivering excellent service in a fast-paced setting, driving sales opportunities, and collaborating with drivers and fitters to ensure timely deliveries and collections. A customer-first mindset is essential.

Qualifications

• Ideally proven experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge and a drive to increase sales.
• Strong communication and organisational skills with great attention to detail.
• Confident IT skills, including Outlook and Excel.

Responsibilities

• Managing incoming and outgoing hires per day across a wide range of lifting equipment.
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy.
• Ensuring stock levels meet demand and identifying opportunities to maximise sales.
• Coordinating with drivers and fitters to ensure timely deliveries and collections.
• Resolving customer complaints and supplier issues with professionalism and efficiency.

Skills

Customer service

Communication

Organisational skills

IT skills

Team player

Tools

Outlook

Excel

Job description

GAP Group Limited is seeking a proactive Hire & Sales Coordinator for its Lifting division. You will manage daily hires, coordinate logistics, and handle customer and supplier queries to keep operations smooth and efficient.

The role focuses on delivering excellent service in a fast-paced setting, driving sales opportunities, and collaborating with drivers and fitters to ensure timely deliveries and collections. A customer-first mindset is essential.