About the Role
The role sits within the Operations Team, with five positions available on a part-time basis of 24 hours per week. The postholder plays a vital role in creating a safe, welcoming and enjoyable environment for members, ensuring the highest standards of poolside safety, cleanliness and member experience. They act as a trusted ambassador for the club, responding confidently to situations, maintaining operational excellence and delivering exceptional service every day.
Key Responsibilities
- Ensure the utmost safety of members in the pool and spa areas, taking responsibility for personal safety and that of others.
- Act consistently in a safe manner, completing safety checks and recording them accurately.
- Monitor water chemical levels and clean the water when appropriate.
- Maintain the cleanliness of all areas and adhere to the high standards of Virgin Active.
- Comply with all mandatory training and health and safety requirements.
- Fulfil Duty Shifts when required, taking responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Required Experience & Qualifications
- A friendly, calm and approachable nature with the ability to act quickly and effectively at all times.
- A current Lifeguard qualification and full registration, with either an IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF).
Salary
Benefits & Perks
- The opportunity to be part of a brand redefining the future of wellness.
- A premium environment with industry-leading facilities.
- Development and progression opportunities aligned to your level.
- Access to a vibrant, engaged member community.
- The platform to build your career, reputation and impact.
- 30 days (including bank holidays) annual leave, plus a Celebration Day, which you are encouraged to take.
- Access to The Peoples Pension, with employer contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy, plus free membership for your children and access to Club V.
- Discounts across Virgin Active, from guest passes to 50% off PT sessions.
- Membership of Virgin Family, allowing communication with colleagues across Virgin Group and discounts including Virgin Atlantic, Virgin Holidays and Virgin Media/O2.
- 20% off food and drink at KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans, and support to become a personal finance expert.