Licensing Support Officer - 12m Temp

WYPF; Bradford; On-site; GBP 24,000 - 29,000; Part time

Job summary

Bradford District Council is seeking two temporary Business Support Officers (12 months) to join the Hackney Carriage & Private Hire Licensing Service at Shearbridge Depot in Bradford. The role focuses on delivering flexible administrative support, handling inquiries, and ensuring efficient service delivery within the licensing department.

The successful candidates will provide prompt information, advice and support to customers, other council services, and external agencies, contributing to a

Qualifications

• Excellent customer service skills
• Attention to detail and accuracy in data handling

Responsibilities

• Customer contact via email, telephone and in person
• Data inputting and updating of client information; tracking and monitoring cases and extracting information for reporting
• Document management; organising and co-ordinating diaries and rotas; setting up meetings, activities, events and contacts
• Co-ordinating diaries; minute taking; communicating with clients and professionals
• Ordering equipment, goods and services; setting up new staff to facilitate service delivery
• Ordering or production of statutory plates and badges for vehicles and drivers; checking for compliance

Skills

Customer service

Attention to detail

Data entry

Administrative support

Communication

Job description

Bradford District Council is seeking two temporary Business Support Officers (12 months) to join the Hackney Carriage & Private Hire Licensing Service at Shearbridge Depot in Bradford. The role focuses on delivering flexible administrative support, handling inquiries, and ensuring efficient service delivery within the licensing department.

The successful candidates will provide prompt information, advice and support to customers, other council services, and external agencies, contributing to a