HC/PH Business Support Officer (12m Temp)

WYPF; Bradford; On-site; GBP 24,000 - 29,000; Part time

Job summary

Bradford District Council is seeking two temporary Business Support Officers (12 months) to join the Hackney Carriage & Private Hire Licensing Service at Shearbridge Depot in Bradford. The role focuses on delivering flexible administrative support, handling inquiries, and ensuring efficient service delivery within the licensing department.

The successful candidates will provide prompt information, advice and support to customers, other council services, and external agencies, contributing to a

Qualifications

• Excellent customer service skills
• Attention to detail and accuracy in data handling

Responsibilities

• Customer contact via email, telephone and in person
• Data inputting and updating of client information; tracking and monitoring cases and extracting information for reporting
• Document management; organising and co-ordinating diaries and rotas; setting up meetings, activities, events and contacts
• Co-ordinating diaries; minute taking; communicating with clients and professionals
• Ordering equipment, goods and services; setting up new staff to facilitate service delivery
• Ordering or production of statutory plates and badges for vehicles and drivers; checking for compliance

Skills

Customer service

Attention to detail

Data entry

Administrative support

Communication

Job description

The following content displays a map of the jobs location - Shearbridge Depot, Shearbridge Road, Bradford

HC/PH Business Support Officer (12m Temp)

Job Reference bradfordmbc/TP/751/2406

Number of Positions:

2

Contract Type:

Temporary

12m fixed term contract

Working Hours:

37

Location:

Shearbridge Depot, Shearbridge Road, Bradford

Closing Date:

25/10/2026

Job Category:

Licensing

Department:

Department of Environment

Service:

Job Introduction

The Hackney Carriage & Private Hire Licensing Service is responsible for the licensing, inspection and enforcement of Hackney Carriage and Private Hire drivers, vehicles and operators across the Bradford District. The key objectives of the service are to promote safety for the public using taxi and private hire vehicles.

We are looking for 2 temporary Business Support Officers with excellent customer service skills and attention to detail to join our dedicated team in the Hackney Carriage and Private Hire Licensing Service.

You will be assisting the Licensing Service in the provision of a flexible and proficient administrative service dealing with generic and service specific duties. You will be providing a prompt and effective service providing information, advice and support to customers, officers in other parts of the council, other public sector bodies and external agencies.

The main responsibilities of this role:

• Customer contact via email, telephone and in person
• Data inputting and updating of client information. Tracking and monitoring cases and extracting information from various sources for reporting purposes and various audiences including court.
• Document management, organising and co-ordinating diaries and rotas, setting up meetings, activities, events and contacts.
• Co-ordinating diaries, minute taking, communicating with clients and professionals
• Ordering of equipment, goods and services and setting up new staff as part of facilitating the effective and efficient delivery of service
• The ordering or production of statutory plates and badges for vehicles and drivers, checking for compliance

We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex, or sexual orientation.

We are committed to creating an inclusive environment where everyone feels valued, respected, and able to thrive. If you require any adjustments to the recruitment process to support your application, please let us know, and we will work with you to meet your needs.

The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities & groups and provides added benefits and resources to its members.