Library Learning and Engagement Team Leader

Teaching Vacancies; Norwich; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension Schemes

Annual Leave Allowance

Staff 26 days + bank holidays (rises)

Eye care vouchers

Cycle to Work Scheme

Discounts at City College Norwich

Job summary

Teaching Vacancies is seeking an experienced Library Learning and Engagement Team Leader based at City College Norwich and covering all sites. The role combines people leadership, service development, and operational management to deliver an outstanding library service for students and staff.

You will oversee a team across four sites, manage budgets and resources, analyse usage data and drive study skills support to enhance the student experience, while championing student voice and inclusion.

Qualifications

• Experience of leading or supervising a team.
• Strong organisational skills with managing priorities across multiple sites.
• Student-focused approach and commitment to improving student experience.
• Confidence using digital systems/technology to improve services and accessibility.
• Proactive, solutions-focused mindset and ownership of challenges.
• Commitment to inclusion and equality of opportunity.

Responsibilities

• Lead and line manage a team of Library Learning and Skills Officers and Library Student Support Assistants.
• Coordinate day-to-day library operations across four library sites.
• Manage library systems and services.
• Oversee library resources, subscriptions and budgets.
• Monitor service performance and analyse library usage data.
• Lead development and delivery of study skills support for students.
• Champion student voice and engagement to enhance services and student experience.

Skills

Team leadership

Organisation

Student focus

Digital systems

Problem solving

Stakeholder engagement

Job description

Library Learning and Engagement Team Leader

What skills and experience we're looking for

Library Learning and Engagement Team Leader

Student Services – based at City College Norwich but to cover all sites

37 hours per week, 52 weeks per year

We are looking for an experienced and motivated Library Learning and Engagement Team Leader to provide operational leadership across our library provision, ensuring students and staff receive an outstanding, accessible and responsive service. This role combines people leadership, service development and operational management, making it an excellent opportunity for someone who is passionate about libraries, student support and enhancing the student experience.

What you’ll be doing

• Leading and line managing a team of Library Learning and Skills Officers and Library Student Support Assistants
• Coordinating day-to-day library operations across four library sites
• Managing library systems and services
• Overseeing library resources, subscriptions and budgets
• Monitoring service performance and analysing library usage data
• Leading the development and delivery of study skills support for students
• Championing student voice and engagement, using feedback to enhance services and improve student experience

What we’re looking for

You will have:

• Experience of leading or supervising a team
• Strong organisational skills, with experience of managing competing priorities across multiple sites or services
• A student-focused approach and a genuine commitment to improving the student experience
• Confidence using digital systems and technology to improve services, efficiency and accessibility
• A proactive and solutions-focused mindset, with the confidence to take ownership of challenges and drive positive change
• A commitment to inclusion, equality of opportunity and supporting learners from diverse backgrounds

This role will be required to work weekends, bank holidays and during college holidays

As a College we are required to undertake various Safer Recruitment checks as set out within the guidance from the Department for Education Keeping Child Safe in Education. We require all staff to undertake an enhanced Adult and Child Workforce DBS Check and to register with the DBS Update Service. From 28 November 2020, changes were made to the DBS filtering rules. As DBS certificates issued before this date may have been produced under different filtering arrangements, we are unable to rely on an Update Service status check for certificates issued before 28 November 2020. In these circumstances, a new DBS application will be required.

What the college offers its staff

• Pension Schemes
• Annual Leave Allowance
• Support staff 26 days plus bank holidays increasing annually to 31 days and 32 days after 10 years.
• College Rewards - A reward scheme providing discounts and/or cashback for purchases from a wide selection of retailers (in store and online)
• Company Paid Health Plan - Reimbursement of healthcare costs (up to limits depending on membership level), access to counselling services and 24 hour a day advice
• Eye Care Vouchers for VDU eye tests
• Specsavers vouchers provided in advance of the appointment covering the eye test cost and discounts on a selected range of glasses
• Cycle Solutions Cycle-to-Work Scheme
• In association with Cycle Solutions, this scheme allows you to hire a bike via salary sacrifice. The full cost of the bike will be split across 18 months and deducted from your gross salary.
• Discounts and promotions for: Solutions Gym, Solutions Spa, Solutions Hair Salon and Debut Restaurant at City College Norwich
• Travel - Discounted, bus, rail and park and ride tickets
• On site nursery at City College Norwich
• Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.