Frontline Library & Digital Assistant – Part-Time

Thurrock Council; Grays; Hybrid; GBP 30,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave entitlement

Local Government Pension Scheme

Flexible and hybrid working

Ongoing training and development

Employee assistance programme

Staff discounts

Inclusive working environment

Job summary

Thurrock Council is seeking a Library and Digital Assistant for Tilbury Library. The role involves frontline customer service, cash handling, and using the library management system and self-service kiosks. You must be able to travel between Thurrock libraries and work flexible hours, including weekends.

The position is a 12-month fixed-term contract, part-time with 5.25 hours per week, pro-rata salary £30,219–£33,819. Generous benefits and hybrid working options are available.

Qualifications

• Previous experience of customer care in a similar environment.
• Good computer skills are essential.
• The role involves standing, bending and carrying heavy weights.

Responsibilities

• Frontline customer care duties in a library setting.
• Use the library management system and self-service machines.
• Handle cash and manage stock requests and procedures.
• Travel to all Thurrock libraries to cover shifts.

Skills

Customer care

Computer skills

Cash handling

Flexibility

Tools

Library management system

Self-service machines

Job description

Thurrock Council is seeking a Library and Digital Assistant for Tilbury Library. The role involves frontline customer service, cash handling, and using the library management system and self-service kiosks. You must be able to travel between Thurrock libraries and work flexible hours, including weekends.

The position is a 12-month fixed-term contract, part-time with 5.25 hours per week, pro-rata salary £30,219–£33,819. Generous benefits and hybrid working options are available.