Weekend Library Assistant & Customer Service Host

Essex County Counci; Tendring; On-site; GBP 7,700 - 26,000; Part time

Job summary

Essex County Council is recruiting a Weekend Assistant for Clacton Library. This part-time role covers Saturdays 9am–5pm and one weekday evening, totalling 11 hours per week, with a pro rata salary of £7,717 per annum.

You will support with book circulation and signposting to library services, help customers, and contribute to a friendly, inclusive customer experience across our libraries. A driving licence is desirable as mobility is required.

Qualifications

• Weekend availability and reliability.
• Basic IT skills and ability to learn library systems.
• Customer service experience preferred.
• Willingness to learn and adapt in a changing environment.

Responsibilities

• Assist customers with book circulation and catalogue queries.
• Lead Rhymetime sessions for families with babies and toddlers.
• Support health & safety practices and keep areas tidy.
• Promote library services and signpost to other council services.
• Unlock/lock up duties and act as a keyholder when required.
• Process reservations and manage membership activities.

Skills

Customer service

IT literacy

Teamwork

Communication

Education

No formal qualifications required

Tools

IT systems

Job description

Essex County Council is recruiting a Weekend Assistant for Clacton Library. This part-time role covers Saturdays 9am–5pm and one weekday evening, totalling 11 hours per week, with a pro rata salary of £7,717 per annum.

You will support with book circulation and signposting to library services, help customers, and contribute to a friendly, inclusive customer experience across our libraries. A driving licence is desirable as mobility is required.