LGBTQ+ Refuge Support & Case Worker

Stonewater; Brighton; On-site; GBP 26,000 - 38,000; Full time

Job summary

Stonewater is seeking a Specialist Case Worker to provide informed, person-centred support to members of the LGBTQ+ community accessing Brighton Refuge. You will manage a caseload, using a strengths-based approach to help residents articulate aspirations and achieve potential.

As Brighton Refuge ambassador, you will handle referrals, safety planning, and collaborate with local LGBTQ+ charities and statutory services to ensure safe, interlinked support.

Qualifications

• Proven experience of working with the LGBTQ+ community.
• Experience in caseload management with outcomes focus.
• Robust safety planning experience.
• Ability to partner with specialist agencies and charities.
• Exceptional communication skills.
• Knowledge of housing and benefits (desirable).

Responsibilities

• Manage a caseload and support residents through their journey in the refuge.
• Administer referrals into the service with safety planning tailored to individuals.
• Collaborate with specialist agencies, mental health teams and LGBTQ+ charities.
• Advocate for residents and support planned, positive moves on from the service.

Skills

LGBTQ+ experience

Caseload management

Safety planning

Partnership working

Communication skills

Housing/benefits knowledge

Job description

Stonewater is seeking a Specialist Case Worker to provide informed, person-centred support to members of the LGBTQ+ community accessing Brighton Refuge. You will manage a caseload, using a strengths-based approach to help residents articulate aspirations and achieve potential.

As Brighton Refuge ambassador, you will handle referrals, safety planning, and collaborate with local LGBTQ+ charities and statutory services to ensure safe, interlinked support.