Lettings Officer — Local Authority (Immediate Start)

Reed; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Reed is actively recruiting for a Lettings Officer to join a busy Local Authority Housing Team in Wembley. The role involves letting council and partner properties, conducting viewings, and guiding applicants through the lettings process.

Office-based position with immediate start. Full-time hours (37 per week) Mon-Fri, offering competitive rates and the chance to support residents in accessing suitable accommodation.

Qualifications

• Previous experience in housing, lettings or allocations.
• Understanding of housing legislation and tenancy processes.
• Strong communication and customer service skills.
• Full UK driving licence and access to a vehicle.
• Ability to obtain a clear Basic DBS check.
• Good organisational skills and ability to manage a busy workload.

Responsibilities

• Manage allocation and letting of council and partner housing.
• Conduct property viewings and sign-up appointments.
• Liaise with applicants, tenants, housing providers and internal teams.
• Ensure lettings comply with housing policies and procedures.
• Maintain records and update housing management systems.
• Support applicants through the lettings process.
• Provide excellent customer service and respond to enquiries promptly.

Skills

Communication skills

Customer service

Organisational skills

Time management

Job description

Reed is actively recruiting for a Lettings Officer to join a busy Local Authority Housing Team in Wembley. The role involves letting council and partner properties, conducting viewings, and guiding applicants through the lettings process.

Office-based position with immediate start. Full-time hours (37 per week) Mon-Fri, offering competitive rates and the chance to support residents in accessing suitable accommodation.