Lettings Manager

Harte Recruitment - Property & Conveyancing Recruitment Specialists; Tees Valley; On-site; GBP 32,000 - 39,000; Full time

Job summary

Harte Recruitment - Property & Conveyancing Recruitment Specialists is seeking a hands-on Lettings Manager to lead its front-line lettings operation from our Darlington office. You will coach and develop staff while driving lettings performance and landlord growth.

You’ll own lettings performance, improve conversion, win landlord instructions and grow the managed portfolio, with a strong emphasis on team leadership and sustainable revenue growth.

Qualifications

• Experience as a Lettings Manager or a senior lettings professional.
• Genuine people-management, coaching and staff-development experience.
• Strong residential lettings knowledge.
• Commercially minded and comfortable taking ownership of performance.
• Able to list and win new landlord instructions.
• Confident driving conversion and team results.
• Supportive, hands-on leadership style.
• Able to identify individual strengths and development needs.
• Motivated by sustainable growth rather than short-term wins.
• Comfortable working towards office budgets and performance targets.

Responsibilities

• Lead the front-line lettings team day-to-day.
• Manage, coach, train and develop staff.
• Take ownership of office lettings performance.
• Manage relets coming into the office.
• Drive conversion and performance against budget.
• Conduct listings and win new landlord instructions.
• Grow the managed portfolio.
• Create a proactive, supportive and accountable team environment.
• Identify opportunities to improve individual and team performance.
• Work collaboratively with colleagues responsible for new business and Property Management.
• Deliver sustainable revenue growth and consistently high service standards.

Skills

People management

Leadership

Residential lettings knowledge

Business development

Landlord instructions

Conversion optimization

Team coaching

Performance management

Hands-on leadership

Job description

If you’re a Lettings Manager who gets as much satisfaction from developing a strong team as you do from winning business, this is an opportunity to take real ownership of a growing lettings operation, with the autonomy and earning potential to benefit from the performance you help create.

The Package:

• Up to £35,000 D.O.E basic salary
• OTE circa £45,000, with scope to earn more as the business grows
• Performance-led, uncapped commission structure
• Commissions awarded at 2.5%, 5% and 7.5% (will speak through budgets achieved at interview stage)
• Commission measured and paid quarterly on cumulative performance
• Office-based in Darlington

The Company & Role:

Harte Recruitment is working with a growing residential property business looking for a hands-on Lettings Manager to lead its front-line lettings operation.

This role needs more than a top individual biller. They’re looking for somebody who can lead, coach and develop people, understand where individuals need support and create a team that consistently performs.

You’ll also have genuine commercial ownership, driving office performance, improving conversion, winning landlords and helping grow the managed portfolio.

Property Management and maintenance are handled by a separate back-office function, allowing you to concentrate on lettings, leadership and growth.

The Person:

• Experienced Lettings Manager or senior lettings professional
• Genuine people-management, coaching and staff-development experience
• Strong residential lettings knowledge
• Commercially minded and comfortable taking ownership of performance
• Able to list and win new landlord instructions
• Confident driving conversion and team results
• Supportive, hands-on leadership style
• Able to identify individual strengths and development needs
• Motivated by sustainable growth rather than short-term wins
• Comfortable working towards office budgets and performance targets

The Lettings Manager Role:

• Lead the front-line lettings team day-to-day
• Manage, coach, train and develop staff
• Take ownership of office lettings performance
• Manage relets coming into the office
• Drive conversion and performance against budget
• Conduct listings and win new landlord instructions
• Grow the managed portfolio
• Create a proactive, supportive and accountable team environment
• Identify opportunities to improve individual and team performance
• Work collaboratively with colleagues responsible for new business and Property Management
• Deliver sustainable revenue growth and consistently high service standards