Lettings Manager

Harrison Hardie; Bourton-on-the-Water; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Company pension

Job summary

Harrison Hardie in Bourton-on-the-Water seeks an ambitious Lettings Manager to lead landlord acquisitions, grow our lettings portfolio and deliver exceptional client service. You will drive business development, listings, and customer management to achieve strong results.

The role requires proven lettings and listing experience, a proactive sales approach, and a full driving licence. A competitive salary with generous commission supports career progression in a fast-growing agency.

Qualifications

• Previous lettings experience is essential.
• Experience in property listing and valuation appointments is essential.
• Proven sales ability with a target-driven mindset.

Responsibilities

• Business development and property listings: generate leads, conduct valuations, win landlord instructions, manage follow-ups and convert leads into business.
• Lettings & customer management: achieve monthly lettings targets, nurture enquiries, viewings and tenancy conversions, present applications to landlords and negotiate offers.
• Deliver excellent customer service and maintain relationships with landlords and tenants; develop local market knowledge and uphold standards.

Skills

Lettings

Property listings

Lead generation

Sales

Negotiation

Driving licence

Job description

LETTINGS MANAGER

Are you a driven sales professional ready to make your mark in property?

We’re looking for an ambitious, motivated and commercially minded Lettings Manager to join our growing team.

This is an opportunity to join an established, market-leading business committed to raising standards across the property industry, developing exceptional people and delivering outstanding results for our clients.

As part of the Agent Rainmaker organisation, we invest heavily in training, personal development and innovative marketing. Through landlord seminars, online content and expert advice, we actively educate landlords and continually look for ways to improve our service.

This is not a role for someone who wants to coast. We want someone who takes ownership, thrives on targets, enjoys building relationships and has the drive to turn opportunities into results.

The role

This is a varied, fast-paced position combining business development, property listings, lettings and customer relationship management. You’ll play a key role in winning new landlord instructions, generating successful lettings and delivering an outstanding customer experience.

Business development & property listings

• Proactively generate leads through telephone prospecting, follow-up calls, networking and marketing activities.
• Arrange and conduct valuation appointments, present our services confidently and win new landlord instructions.
• Follow up enquiries consistently, identify opportunities and convert leads into business.
• Build lasting relationships with landlords and prospective clients.
• Contribute to landlord seminars, social media campaigns and wider team marketing initiatives.
• Maintain accurate records and follow established processes.

Lettings & customer management

• Achieve individual monthly lettings targets.
• Register, respond to and nurture new enquiries, generating viewings and converting applicants into successful tenancies.
• Match applicants to suitable properties and follow up viewings promptly.
• Present applications to landlords, provide clear feedback and negotiate offers where appropriate.
• Deliver excellent customer service, manage expectations and maintain strong relationships with landlords and tenants.
• Develop local market knowledge and uphold the company’s professional standards and legal compliance requirements.

Who are we looking for?

We’re looking for someone with the character, energy and determination to succeed. You’ll ideally have lettings and property listing experience, with a proven track record of generating leads, winning business and achieving results.

You will be:

• Proactive, self-motivated and confident picking up the phone to generate business.
• Skilled in sales, negotiation, presentation and converting opportunities.
• Target-driven, commercially minded and motivated by commission and bonuses.
• A natural relationship builder who understands the importance of excellent customer care.
• Organised, resilient and able to manage a busy workload effectively.
• A clear and professional communicator who takes responsibility for results.
• Committed to continuous learning, personal development and career progression.
• Passionate about property and keen to develop strong local market knowledge.
• The holder of a full driving licence, with access to a car for work purposes.

Previous experience in lettings, property listing and valuation appointments is essential.

Above all, you’ll need proven sales ability, a positive attitude and a genuine desire to succeed.

Our culture & values

We want people who share our ambition to improve the property industry and grow with our business. Our culture is built around five core values:

• Clear communication - being open, honest and professional.
• Continuous learning - investing in ourselves and developing our skills.
• Evolution - embracing change and continually improving.
• Adding value - making a positive difference to clients and colleagues.
• Protecting relationships - building lasting connections through trust, respect and genuine care.

These values form an important part of our recruitment process. We look beyond the CV to understand your character, achievements, attitude and ambitions. Our selection process is thorough because we want to ensure the right fit for both you and the business.

What’s in it for you?

We believe exceptional performance deserves exceptional recognition. We offer:

• A competitive basic salary of up to £35,000, depending on experience.
• An attractive, results-driven commission structure and performance bonuses.
• Business mileage and work-related expenses.
• Extensive training, ongoing development and access to our wider coaching and training environment.
• A busy branch environment with strong lead generation and marketing activity.
• Opportunities to participate in national events and wider business initiatives.
• Clear opportunities for career progression.
• A supportive, ambitious team where hard work and results are recognised and rewarded.

Pay:

£35,000.00-£50,000.00 per year

Benefits:

• Company pension

Work Location: In person