Lettings Manager

Linley and Simpson; Pudsey; Presencial; GBP 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

LOMONDlife perks

Wellbeing centre discounts

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Family Friendly Leave

Performance bonuses

Pension

Professional qualifications support

Company socials

Descripción de la vacante

Linley and Simpson in Pudsey is seeking a Lettings Manager to lead the branch, drive growth, and deliver excellent client service. You will shape a high-performing team, work to annual targets, and play a key role in strategic lettings operations within the Lomond network.

The role offers £30,000 basic with an OTE of £40,000 per annum and is a full-time, permanent position based in Pudsey. The company emphasises development, wellbeing benefits, and a supportive culture.

Formación

• Experience managing a lettings branch and achieving targets.
• ARLA or CeLAP qualification (or willingness to attain) is preferred.
• Full UK driving licence required.

Responsabilidades

• Accountable for branch performance and profitability in line with business plan.
• Grow market share in the branch area year on year while hitting branch and personal targets.
• Deliver exceptional service to clients and maintain high customer satisfaction.
• Motivate and develop the lettings team and foster a great place to work.
• Maintain market share and margins through effective leadership.
• Conduct performance reviews and one-to-ones with staff; lead motivational meetings.
• Support the Lettings & Investment Manager’s lettings business as needed.
• Resolve branch complaints escalated by clients or staff.
• Cross-sell company services to drive additional business.

Conocimientos

Excellent people management

Lettings branch experience

Driving licence

Problem solving

Customer service

Educación

ARLA or CeLAP qualification

Descripción del empleo

Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Lettings Manager. This is a full-time, permanent position located in Pudsey.

The salary for the role is £30,000 basic with an OTE of £40,000pa

Let's talk about the role. It involves

• Accountable for overall branch performance and profitability in line with business plan
• Actively ensures growth of market share in branch area, year on year, regardless of market conditions, whilst continually meeting all branch and personal targets
• Accountable for the branch delivering exceptional service to clients
• Motivates and develops their team and creates a ‘great place to work’ culture whilst ensuring all staff aware of and achieve branch targets
• Acquires and maintains leading market share and with a significant margin
• Carrys out meaningful performance reviews, one to ones, return to work interviews with their team
• Hold structured, motivational team meetings that inspire their team.
• Supports the Lettings & Investment Manager’s lettings business in line with the business plan
• Successfully manages and resolves branch complaints which have been escalated
• Ensure that there is cross selling of our services throughout the company by referring potential business to different departments
• Commenced qualification study/gained ARLA or CeLAP qualification or willingness to attain.

We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals with qualities and skills such as

• Excellent people management skills
• Experience of working successfully in a targeted lettings environment and managing a branch.
• Driving licence
• Problem solving skills
• Excellent customer service skills

At Linley and Simpson, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We’re committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Linley and Simpson, we value diversity and inclusion. We welcome applicants of all nationalities and backgrounds.

Join us and experience a workplace that truly values you.