Lettings Customer Service Advisor - Growth & Qualifications

William H Brown; Spalding; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Aviva Digicare

Cycle to work

Colleague discounts

Gym discounts

Life Assurance

Workplace pension

Job summary

Connells Group UK in Spalding is seeking a motivated Customer Service Advisor to join our Lettings Support Centre. You will provide property management and tenancy administration support to branches, landlords and tenants, ensuring high service standards in a busy environment.

We offer training towards Propertymark Gateway qualifications, a defined career path, and a rewarding, collaborative culture with opportunities for progression and recognition.

Qualifications

• Outstanding customer service skills.
• Solid administration skills.
• Resilient, positive, numerate and detail oriented.
• Organised and able to prioritise workload in a fast paced environment.
• Excellent verbal and written communication skills.
• IT literate (MS Office, internet, email systems).

Responsibilities

• Provide property management and tenancy administration support to branches, landlords and tenants.
• Coordinate contractors to ensure repair/maintenance works are carried out on time and to standard.
• Coordinate and arrange relevant statutory safety checks.

Skills

Outstanding Customer Service skills

Administration skills

Detail oriented

Organised and prioritise

Verbal and written communication

IT literate

Tools

MS Office

Job description

Connells Group UK in Spalding is seeking a motivated Customer Service Advisor to join our Lettings Support Centre. You will provide property management and tenancy administration support to branches, landlords and tenants, ensuring high service standards in a busy environment.

We offer training towards Propertymark Gateway qualifications, a defined career path, and a rewarding, collaborative culture with opportunities for progression and recognition.