Lettings Branch Manager – Islington, N1

Round Pegs Recruitment; Greater London; On-site; GBP 30,000 - 65,000; Full time

Job summary

A well-established estate agency in Greater London is seeking a Lettings Branch Manager. The role involves managing a team of negotiators, ensuring compliance with tenancy legislation, and liaising with landlords and tenants. The ideal candidate should have at least 2 years of experience in a similar role and possess strong customer service and team motivation skills. The position offers a basic salary of £30,000 plus allowances with an OTE of £60,000 to £65,000.

Benefits

Car allowance

Qualifications

• At least 2 years experience as a Senior Lettings Negotiator or Lettings Manager.
• Target-driven with understanding of tenancy legislation.
• Ability to handle and motivate a team of Negotiators.

Responsibilities

• Oversee the team of 2/3 Negotiators.
• Liaise with Landlords and Tenants.
• Maintain company systems and handle money.
• Conduct accompanied viewings and property valuations.
• Ensure compliance across the branch.

Skills

Customer service orientation

Proactive management

Team motivation

Problem-solving

Compliance understanding

Education

ARLA Qualification (advantageous)

Job description

Lettings Branch Manager – Islington, N1

A well‑established, innovative and highly successful estate agency based in Islington, N1 is currently recruiting for a proactive, experienced, professional and‑do Lettings Branch Manager. The successful candidate will be very personable, articulate, a customer‑service lead and able to motivate and manage the existing team of Lettings Negotiators.

Responsibilities

• Overseeing 2/3 Negotiator
• Liaising with Landlords and Tenants
• Data collecting and maintenance of company systems
• Accompanied viewings
• Handling money
• Undertaking property valuations
• Liaising with heads of departments to ensure all required systems and elements are in place before a tenancy commences (e.g. gas certificates, inventory and lease)
• Ensure compliance at all levels is adhered to across the branch at all times
• Provision of accurate monitoring and reporting mechanisms
• Assist in the marketing strategy for the company
• Maintain and advance the overall standard of service of the company
• Communicate effectively with all staff and motivate individually and as a team to provide the maximum performance levels possible
• Maintain and advance the standard of service for the general public
• Proactively seek rental opportunities providing income for the company
• Oversee the office management and quality of service and identify and implement further improvements
• To work to performance and targets in respect of potential future results
• Circumvent problems with Landlords and/or Tenants

Qualifications

• At least 2 years experience as either a Senior Lettings Negotiator or Lettings Manager
• Must be target‑driven
• Must understand all tenancy related legislation
• Must maintain professionalism at all times
• Must handle a team of Negotiators
• Must conduct team meetings and problem‑solve
• ARLA Qualification would be an advantage but is not essential

Salary

Salary range will be: between £30,000 basic + Car Allowance and an OTE of around £60,000 to £65,000 per annum.

Application

If this role is of interest to you and you have the necessary qualifications, please submit your most up‑to‑date CV and contact details to Louise Foster at Roundpegs Property Recruitment today.