Lettings Branch Manager

Felicity J. Lord; London Borough of Lambeth; Presencial; GBP 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-target earnings

Basic salary

Company car

Uncapped commission

Bonus scheme

Annual leave 30 days

Training opportunities

Pension scheme

Descripción de la vacante

Felicity J Lord Brixton is seeking a Lettings Branch Manager to lead a high‑performing team in one of London’s vibrant markets. You will drive performance, grow market share and build strong relationships with landlords and tenants while ensuring regulatory compliance.

This role offers on-target earnings of £60,000+ per annum, a base salary of £22,000–£32,000 depending on experience, and a comprehensive benefits package.

Formación

• Full UK driving licence required.
• Minimum 2 years lettings experience at Senior Negotiator level or higher.
• Proven ability to coach and develop a team.
• Strong customer service and relationship skills.

Responsabilidades

• Lead daily let ttings team meetings and performance reviews.
• Coach team to achieve KPIs and drive pipeline growth.
• Develop relationships with landlords and tenants to secure new/renewed tenancies.
• Negotiate offers, arrange viewings, and ensure compliance with regulations.
• Manage time-sensitive, high-volume workloads with attention to detail.

Conocimientos

Leadership

Team coaching

KPI management

Landlord relations

Tenant relations

Time management

Communication

Herramientas

Microsoft Office

Descripción del empleo

Are you a driven lettings professional ready to lead, inspire and deliver results?

Felicity J Lord Brixton is looking for an ambitious Lettings Branch Manager to take the lead, drive performance and grow market share. Bring your leadership experience, passion for lettings and ability to build a high‑performing team to one of London’s most vibrant markets.

Benefits of being a Lettings Branch Manager at Felicity J Lord Estate Agents in Brixton:

• Complete on-target earnings of £60,000+ per annum
• £22,000 to £32,000 basic salary (dependent on experience)
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car, or a monthly car allowance
• Elite bonus scheme
• Full time working hours: 8:30am to 6pm Monday-Friday, and 9am-5pm every other Saturday

Your additional benefits as a Lettings Branch Manager at Felicity J Lord Estate Agents in Brixton:

• 30 days annual leave (includes bank holidays*)
• Continued training as you grow and develop within your role
• Option to pursue fully funded property industry training leading to a nationally recognised qualification (where available)
• Career progression opportunities
• Employee Assistance Programme (24/7 access to our confidential helpline)
• Eye care
• Employee Referral Bonus
• Company Pension Scheme
• Personal ‘Talk Time’ with our CEOs
• Opportunity to earn a place in the CEO Exclusive Achievers Club
• Opportunity to earn a place on the plane for the annual Spicerhaart Incentive Trip
• Eligibility for our annual black tie Elevate Awards, in categories related to your role

How you will make an impact as a Lettings Branch Manager at Felicity J Lord Estate Agents in Brixton:

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to‑one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk‑averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager at Felicity J Lord Estate Agents:

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details:

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant:

Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities:

At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.

To All Recruitment Agencies:

Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.

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We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/

REF: INDLM